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08/18/2000 at 09:30AM PDT, ID: 11043003
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7.0

unpredictable cable modem problem

Asked by mr76 in Networking Hardware for Macintosh

hi all; i'm at my wits end with my cable modem situation and hope to find some help.

i'm using a 9600/350; 192 meg RAM; built in ethernet; motorola 'surfboard' digital modem hooked up through cable. the mac is running under OS 9.0.4

about every two days, when starting up the mac, the activity light on the modem shows activity like it always should. but after the mac completes it's bootup, i run a brower or any other internet program and find i can't access the net. TCP/IP shows that i've established a "169.xxx.xxx.x" IP address which from my understanding means the mac asked for a new IP address and got back the same one it had when it was last fired up, but my cable modem company issues me a dynamic IP address, not static. I've done tons of research on this and have found out that macs have 'issues' with leases from digital companies. my cable company re-issues the lease every 7 days.

for solutions, i've tried reinitializing the cable modem, then restarting about a bazillion times until i get lucky and establish a valid IP address. i've also tried changing the TCP/IP control panel to "ppp" etc, then saved, restarted, changed back to "ethernet/dhcp", saved, restarted about a bazillion times until i get lucky. i've switched ethernet connect cables, regular coaxial cables to the wall outlet, scrapped the TCP/IP preferences, reinstalled OS 9.0 then updated to 9.0.4.

at this point i'm running out of things to try, but one thing's for sure: it DOES eventually get a valid IP address after 4 to 40 resarts of the mac. my question is this: "who knows what i may possibely do to get a consistantly valid (non 169.xxx.xxx.x) IP address when booting the mac. i've talked to the kind tech folks at my particular cable company and a few days ago they indicated that there is a patch on the apple site that supposedly resolves this particular lease aquisition issue i'm having, but of course they have no URL to give me or any clue as to where on the apple site i may find this 'mystery patch.'

sorry for being so long-winded, but hopefully i've explained enough to give someone out there enough clues as to what i've done at this end to give me a solution to this problem. i've been using macs for 10 years now and i must say this one has REALLY got me stumped. (don't you just hate intermittency? :)

thanks in advance...

oh and by the way, i AM using open transport 2.6 (which is what i believe my cable company is going to say is the 'fix' for this problem. View the Solution FREE for 30 Days
[+][-]08/18/00 01:30 PM, ID: 3985903

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Zone: Networking Hardware for Macintosh
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Solution Provided By: bhardt
Participating Experts: 2
Solution Grade: B
 
 
[+][-]08/18/00 03:25 PM, ID: 3987228

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