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Browse All TopicsI downloaded some songs from Itunes store. When I sync the Ipod nano, Itunes says 'syncing ipod, do not disconnect'. The message then changes to the Apple logo without confirming that the sync operation was completed. When I run diagnostics, it says 'Ipod connection status - Failed.'
The diagnostics window says 'Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly'. However, the diagnostics log shows these errors:
DeviceIoControl() failed
SCSI Inquiry FAILED
CreateFile on interface path failed
I have done all the steps shown at
http://docs.info.apple.com
but no success.
I have been using the same laptop (with XP) to sync the same Ipod for over a year without any problems.
Please help.
Thanks.
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by: randdv8Posted on 2007-09-27 at 08:52:46ID: 19972256
Could be a bad cable or try restoring the ipod to factory settings (through iTunes)