what is causing ipod shuffle driver to install/then uninstall?.

Is iTunes open when you plug in the Shuffle?  If not try that.

If you still have a problem then let's try running the iTunes program as Administrator (sort of expanding on what xema said above).  Right mouse click on the icon or menu option you use to start iTunes.  Choose the option to Run As Administrator.  Then try again by starting iTunes first and then plugging in Shuffle.  Does that work?

If it does then you could try removing the check to Run As Administrator (you may have to go to Properties to do this).  It may have just needed to run that way the first time you synced.  If the problem recurs then you will have to keep that setting (at least until their is some iTunes "fix").

Let me know if you have a question.

bol

Hello xema, b0lsc0tt:,

I have administrator priviledges under my user account in control panel. When I right  click on the itunes icon in the programs/start menu there is no no run as administrator opion offered, it does not exist as one of the options.

I currently have 14 mp3 files in my music library in itunes. In itunes when I right click on one of the mp3 files and select add to play list "dads ipod" the shuffle synced correctly and down loaded two of the files to my shuffle.

When I do the same exact thing to the remaining 12 files I get the following message from itunes " ... was not copied to the ipod because you are not authorized to play it on this computer" and the sync down load does not transfer the file(s) to my shuffle.

This leaves me to believe there is something amiss with these 12 files, what do you think? if you agree what do I need to do to correct the problem with these 12 files?

Thank you for your help.

Hello xema, b0lsc0tt:,

I think I have found the cause of my problems. When I right click on the files in my music library and select "get info" the two that downloaded successfully say " purchased acc audio file" please disregard my comments concerning mp3 I was in error.

The remaining 12 When I right click on the files in my music library and select "get info" say "protected acc audio file"

I purchased all 14 of these files from the itunes store in one sitting.

What do I need to do to get rid of this "protected " designation" and make it say "purchased" like the other two?

To clarify all were purchased and charged to my credit card on the same date.

Please reply, thank you.

Thanks for some of the answers before I even asked. :)

What happens if you try to play one of the 12 songs in iTunes?

bol

b0lsc0tt,

Twelve of the files are files protected content (i.e.  music purchased from iTunes with DRM)  Your comment about needing to  Authorize the (my) computer was spot on. I found the authorize command under the store tab  in itunes. I completed the authorize and did a autofill in itunes and everything synced perfectly, all 14 of my files down loaded to the shuffle without a problem. The shuffle is working fine and the audio is great.

I have one last question: Since the authorize is critical for syncing/down loading files why is there absolutely no mention of its need with the literature for the device, no upfront warning in itunes, or no warning when I purchased these files from istore.? If I had known this before hand two days ago I could have saved myself a lot of grief and aggravation. Thanks for your excellant help, I will award you all the points with a grade of A after I submit this note. Problem solved, great job. Thanks again.