Question

Ipod Nano not responding after soft and hard reset

Asked by: petermondo

Hi,
I have a first generation Ipod Nano 2GB and the buttons have stopped responding. I've reset it holding menu select (which is strange seeing as the buttons seem to not be responding any other time) and when that didn't fix the problem, I restored it via computer. Still nothing... The ipod is out of warranty, so i'm looking for a FIY solution.

As mentioned, the buttons are responding when doing a soft reset, however don't respond any other time.

The screen i am stuck on now is the language selection screen, which appeared after my hard reset.

I've pretty much tried everything possible that I was able to find on the internet. ie.
-Soft Reset
-Hard Reset (Restore)
-Toggle the hold switch
-Pry casing open, and then close again
-Clean around the buttons/wheel with a razor blade...

Nothing has worked so far... I even tried to drop it on the floor from about 2 feet to try to knock some sense into it...

I posted this with a value of 200 points and after about 2 weeks still have no solution, so i've brought the value up to 500 points.

Thanks for the help in advance.

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Asked On
2008-05-12 at 01:49:43ID23393938
Tags

Apple

,

Ipod

,

nano 2gb

Topics

iPod

,

iPODs

Participating Experts
1
Points
500
Comments
5

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Answers

 

by: ParadiseITSPosted on 2008-05-12 at 07:44:25ID: 21547410

I had this with my 2GB black nano and found that letting the battery run out completely and then recharging it fixed the issue.

However, I did have it recur at seeming odd times -- I was never able to figure out what the real issue is/was.  But, I am thinking dropping it isn't going to help :)

If none of these issues work, you might have a hardware issue with the buttons.  I am thinking that if you did a hard reset and you can't get the buttons to respond to the language screen that the only reasonable explanation is a problem with the button connection to the main board of the nano.

*If* you are desperate at this point you could take the whole darned thing apart and clean it out, look for visible connection issues.  So, if you got it wet or something like that you can take some rubbing alcohol and clean it out.

This site is VERY helpful for the iPod take apart: http://www.mobilepartstore.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=BCS&Category_Code=NANOTAKEAPART

Hope this helps!!

 

by: petermondoPosted on 2008-06-02 at 08:11:05ID: 21692688

Hi Paradise,
Thank you for your input. I tried what you suggested, however to no avail.

I have yet to take it apart following your instructions, however will try so. At this point i've given up and have bought another (used) ipod nano 2gb...

I'm not sure how to close this question seeing as the solution didn't fix my problem, so to say it is accepted is not true, however it was very appreciated, and you definitely deserve points for the effort...

Thanks again!

 

by: ParadiseITSPosted on 2008-06-02 at 08:19:56ID: 21692767

Try the take apart, that would be the only other option.  If that does not work, then it would need to be sent into Apple or the Apple Store for repair because it is damaged in some wway.

It is up to you how you want to close the question.  Points are always appreciated :) but the goal is to help you resolve your issue.  If helping you get to the conclusion that you need a new iPod, that is a resolution of sorts, as well :)

20120131-EE-VQP-002

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