After the upgrade to ITunes 8.0, everytime I open the application I get a blue screen. I can go to the apple website and click on ITunes and it blue screens. I have tried to load the software 8.0.1 and it blue screens. Any ideas?? Here is the hijack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:03:38 PM, on 10/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\system32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\System32\svchos
t.exe
C:\WINDOWS\system32\spools
v.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
iceService
.exe
C:\Program Files\Bonjour\mDNSResponde
r.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLB
IZ\Binn\sq
lservr.exe
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\WINDOWS\system32\svchos
t.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\hkcmd.
exe
C:\WINDOWS\system32\igfxpe
rs.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\WINDOWS\system32\ctfmon
.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmproxy.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~4\OFFIC
E11\outloo
k.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EX
E
C:\DOCUME~1\AMY12~1.SAU\LO
CALS~1\Tem
p\Temporar
y Directory 1 for HiJackThis.zip\HijackThis.
exe
R1 - HKCU\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=usR0 - HKCU\Software\Microsoft\In
ternet Explorer\Main,Start Page =
http://www.yahoo.com/R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Sear
ch_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\In
ternet Explorer\Search,Default_Pa
ge_URL =
www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=usR1 - HKCU\Software\Microsoft\Wi
ndows\Curr
entVersion
\Internet Settings,ProxyServer = 192.168.7.250:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-7
84B7D6BE0B
3} - C:\Program Files\Common Files\Adobe\Acrobat\Active
X\AcroIEHe
lper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-2
06D7942484
F} - C:\PROGRA~1\SPYBOT~1\SDHel
per.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-0
0123456789
0} - C:\WINDOWS\System32\DLA\DL
ASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D
4DAF1D92D4
3} - C:\Program Files\Java\jre1.5.0_06\bin
\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-C
F10577473F
7} - c:\program files\google\googletoolbar
5.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A
07C3DB8F77
7} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-0
09027A5CD4
F} - c:\program files\google\googletoolbar
5.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtr
ay.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.
exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpe
rs.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\Update
Service\IS
USPM.exe" -startup
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [OE] C:\Program Files\Trend Micro\Client Server Security Agent\TMAS_OE\TMAS_OEMon.e
xe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe
" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
.exe
O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaD
etector.ex
e (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaD
etector.ex
e (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4
\OFFICE11\
EXCEL.EXE/
3000
O8 - Extra context menu item: Open with Nuance PDF Converter 5.0 - res://C:\Program Files\Nuance\PDF Converter 5\cnvres_eng.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.5.0_06\bin
\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-0
0401C60850
1} - C:\Program Files\Java\jre1.5.0_06\bin
\ssv.dll
O9 - Extra button: Rip YouTube File - {38E51477-DDB4-4aed-9D61-D
0C193E1074
9} - C:\Program Files\AllMusicConverter\Yo
uTubeRippe
r.dll
O9 - Extra 'Tools' menuitem: Rip YouTube file embedded in this page - {38E51477-DDB4-4aed-9D61-D
0C193E1074
9} - C:\Program Files\AllMusicConverter\Yo
uTubeRippe
r.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
C9C571A826
3} - C:\PROGRA~1\MICROS~4\OFFIC
E11\REFIEB
AR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-0
0C0F0318AF
E} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-5
8CAB36FD2A
2} - C:\PROGRA~1\SPYBOT~1\SDHel
per.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-5
8CAB36FD2A
2} - C:\PROGRA~1\SPYBOT~1\SDHel
per.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f
2ba3849658
3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f
2ba3849658
3} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.
dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-9
63509EAE56
B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CABO16 - DPF: {23C36C53-9D4E-4860-96A8-E
3AB44A209E
7} (AccessACSCRX Control) -
https://secure.accessacs.com/access/changerequest/AccessACSCR.ocxO16 - DPF: {27BCC30E-EA4C-4B4F-B74B-3
7B08126FC3
1} (WebExportX Control) -
https://secure.accessacs.com/access/signup_ocx/WebExpX.ocxO16 - DPF: {406B5949-7190-4245-91A9-3
0A17DE16AD
0} (Snapfish Activia) -
http://photos.walmart.com/WalmartActivia.cabO16 - DPF: {4871A87A-BFDD-4106-8153-F
FDE2BAC296
7} (DLM Control) -
http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cabO16 - DPF: {A7EA8AD2-287F-11D3-B120-0
06008C3954
2} (CBSTIEPrint Class) -
http://offers.e-centives.com/cif/download/bin/actxcab.cabO16 - DPF: {A8683C98-5341-421B-B23C-8
514C05354F
1} (FujifilmUploader Class) -
http://photo.walmart.com/photo/uploads/FujifilmUploadClient.cabO16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0
060082AA75
C} (GpcContainer Class) -
https://w1.webex.com/client/T23L/webex/ieatgpc.cabO17 - HKLM\System\CCS\Services\T
cpip\Param
eters: Domain = removed.org
O17 - HKLM\Software\..\Telephony
: DomainName = removed.org
O17 - HKLM\System\CCS\Services\T
cpip\..\{3
DDF62CB-82
5C-406C-A1
51-A0BD1FF
A0618}: NameServer = removed
O17 - HKLM\System\CS1\Services\T
cpip\Param
eters: Domain = standrewumc.org
O17 - HKLM\System\CS1\Services\T
cpip\..\{3
DDF62CB-82
5C-406C-A1
51-A0BD1FF
A0618}: NameServer = removed
O17 - HKLM\System\CS2\Services\T
cpip\Param
eters: Domain = standrewumc.org
O17 - HKLM\System\CS2\Services\T
cpip\..\{3
DDF62CB-82
5C-406C-A1
51-A0BD1FF
A0618}: NameServer = removed
O17 - HKLM\System\CS3\Services\T
cpip\Param
eters: Domain = standrewumc.org
O17 - HKLM\System\CS3\Services\T
cpip\..\{3
DDF62CB-82
5C-406C-A1
51-A0BD1FF
A0618}: NameServer = removed
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~
1\GOEC62~1
.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SAS
WINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDev
iceService
.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponde
r.exe
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.
exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterServi
ce.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService
.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\L
BTServ.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NC
S\Sync\Net
Svc.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: SoundMovieServer - SoundMovieServer - C:\WINDOWS\system32\snmvts
vc.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\..\BM\TMBMSRV.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
O23 - Service: Trend Micro Client/Server Security Agent Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
--
End of file - 10381 bytes
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