I will try that as I'm going to fly overseas today. I will let you know as soon as I try this.
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Itunes installation won't finish and freezes the computer running MS Windows Vista
Hi Everyone,
I have been experiencing this weired problem. I was using itunes 8 without any problems. I got the update notification and let the program updated itself. It had gotten to a point that the installation stopped and the computer got completely frozen. I had to restart it and did not try to install itunes. I realized that the installation kept running in the background and thus it freezes the computer. I thought Kaspersky Internet Security might be doing this so I disabled it and tried manually installing itunes + quicktime player. It installed some components and stopped again. I had to restart the computer and manually uninstalled the installed components (Quick Time, Bonjour and Apple Mobile device updater (or something like that), knowing that not doing so would end up with a frozen computer. I could run my computer without it being frozen but the only problem is I can not install itunes thus I can not use my ipod touch. Any ideas?
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by: lumberjakPosted on 2009-06-09 at 06:41:42ID: 24581007
Hi there -
Actually, it seems this weird problem is quite common between Itunes 8 and Windows Vista. The first thing you need to do is make sure there are no broken files left from the previous update/installation. You can use the Windows Installer Cleanup Utility by downloading it here: http://support.microsoft.c
Once you've installed it, highlight anything related to the Itunes or Quicktime installs and delete them. Also, make sure there are no files in there four folders:
C:[or your Vista Drive Letter]\Program Files\Apple Software Update
C:[or your Vista Drive Lettter]\Program Files\Ipod
C:\[or your Vista Drive Letter]\Program Files\Quick Time
C:\[or your Vista Drive Letter]\Program Files\Itunes
Once you've done this, then try and download the *new* Itunes 8 from Apple's website.
Let me know if that works.
Cheers