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9.3

When opening ITunes, ITunes no longer automatically connects to ITunes Store

Asked by thirdshock in iTunes Software, iPod, Digital Music and Video

Hello Experts,

A week ago, a user of ours could open ITunes and the ITunes Store would connect automatically and it would be the first thing that she would see. Now when she opens ITunes, it opens, but in the middle of the screen where the ITunes store would normally be, are just the words "ITunes Store". She can still connect to the ITunes store because she did a search for a band in the search box at the upper right in ITunes and it took her right into the ITunes store. She just does not see it automatically anymore upon execution of ITunes.

There have been no changes to any proxy, firewall, ITunes, Windows or anything else that would cause this. I really don't want to have to install ITunes as her library is not backed up and I don't want to mess something up. Any thoughts?

Respectfully,
Thirdshock
[+][-]09/17/09 08:57 AM, ID: 25357623Accepted Solution

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About this solution

Zones: iTunes Software, iPod, Digital Music and Video
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Solution Provided By: g000se
Participating Experts: 1
Solution Grade: A
 
[+][-]09/17/09 09:05 AM, ID: 25357702Author Comment

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[+][-]09/17/09 09:18 AM, ID: 25357891Expert Comment

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[+][-]09/17/09 09:24 AM, ID: 25357950Author Comment

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