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9.0

Macs can't access Apple Software Updates or iTunes

Asked by pkpaul in iTunes Software, Mac OS 10.4 (Tiger), Watchguard Firewall

Tags: mac software updates watchguard firewall

We have several users who have Macs and they can't seem to access the Apple software updates, iTunes or the App Store. If they go home with their Macs, they can access these sites fine. We have a Watchguard Firebox and my suspicion is that we're somehow blocking something but I have no idea what. It's a pretty standard configuration and we don't have problems with any other web stuff. Apple hasn't been much help to us, either.

Any thoughts?

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20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625

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Macs can't access Apple Software Updates or iTunes

Asked by pkpaul in iTunes Software, Mac OS 10.4 (Tiger), Watchguard Firewall

Tags: mac software updates watchguard firewall

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