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07/30/2008 at 07:00AM PDT, ID: 23607327
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2.1

How to configure Exchange 2003 for ActiveSync with Iphone 3g

Asked by Dalton1981 in iPhone, Exchange Email Server

Tags: Microsoft, Exchange 2003, Apple, Iphone 3g, 3g

Hello experts,

I have read through numerous similar posts on here but their solutions didn't work for me.
I have a stand-alone Server 2003 Standard (sp3) - Exchange 2003 server (SP2). I use OWA so port 443 is already open for business. I recently purchased a cert from GoDaddy and installed it as "webmail.domain.com" Which our MX records point directly to our external IP. Our Firewall's NAT routes traffic on port 443 to the correct server (since OWA is up and running). I installed the cert on the iPhone (via gmail). The user account in AD has OWA, OMA etc all enabled. IMAP4 is disabled, though i've read its not needed since ActiveSync is utilized in 3G.

When i enter the exchange account in the iphone, it is initially "unable to verify certificate" - domain.com. (Only webmail.domain.com is covered by the Cert.) After i hit accept, it lets me manually enter the "server", Once i do that - it says, "Exchange account verified" and progresses to the "select info to sync using exchange".  When i go into Mail and click on the newly created email account, and click on inbox, It just says, "Updated [date/time]". It does not bring down my folder structure, it only displays inbox.

Here are the logs:
2008-07-30 13:30:18 W3SVC1 192.168.0.7 PROPFIND /exchange/dgudex@DOMAIN.com/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl87830GXXXXX - 80 - 192.168.0.7 Microsoft-Server-ActiveSync/6.5.7638.1 401 2 5
2008-07-30 13:30:18 W3SVC1 192.168.0.7 POST /Microsoft-Server-ActiveSync User=dgudex&DeviceId=Appl87830XXXXX&DeviceType=iPhone&Cmd=FolderSync&Log=V4TNASNC:0A0C0D0FS:0A0C0D0SP:1C1I477S600R0S0L0H0P 443 DOMAIN\dgudex 32.165.xxx.xx Apple-iPhone/501.347 500 0 0

So the iphone is hitting the server, its verified the exchange settings, the cert (Profile) in the iPhone is correct and working. Its just not sync'ing.

I've read in post [http://www.experts-exchange.com/Apple/Hardware/iPhone/Q_23572239.html] that re-installing the exchange server's SP2 was the solution. I'm not sure if that's the correct step to take in my situation.
Thoughts?
Attachments:
 
Mible Services are all enabled
Mible Services are all enabled
 
 
Keywords: How to configure Exchange 2003 f…
 
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About this solution

Zones: iPhone, Exchange Email Server
Tags: Microsoft, Exchange 2003, Apple, Iphone 3g, 3g
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Solution Provided By: digarati
Participating Experts: 3
Solution Grade: C
 
 
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