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iphone/exchange server

Asked by: lolli1

We need help installing iphone on exchange server.

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Asked On
2008-08-19 at 06:49:39ID23659549
Tags

Need Help installing iphone on exchange server

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iPhone

,

Exchange Email Server

,

Microsoft Applications

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Answers

 

by: ach_patilPosted on 2008-08-19 at 06:52:29ID: 22259727

You will first need to setup OMA and ActiveSync on your Exchange Server. Refer to the links below
http://www.petri.co.il/configure_oma.htm
http://www.petri.co.il/test_oma_in_exchange_2003.htm
http://www.shijaz.com/exchange/Configuring_OMA.htm

 

by: ParadiseITSPosted on 2008-08-19 at 07:29:46ID: 22260133

OK, this DOES require IMAP4 be enabled on your Exchange server and your firewall.  Also, Exchange 2003 SP2.. and an iPhone (duh).  You SHOULD do this via WiFi the first time because the inital sync might kill you over EDGE.

Setup Exchange 2003 for IMAP4 (incoming emails to your iPhone)

   1. Go into Exchange System Manager. Expand to Administrative Groups > GroupName > Servers > Exchange_server_2003 > Protocols > IMAP4.
   2. Create a new IMAP4 Virtual Server. New > IMAP4 Virtual Server&
   3. Give it a name
   4. Assign IP to AllUnassigned
   5. A new IMAP4 Server should be assigned in the right pane. Right click on it, and go into properties.
   6. Leave General tab as is. (unless you want to change the default TCP ports of 143 and SSL port of 993)
   7. In Access tab, click on Authentication& button. If you want to use SSL or have Weboutlook going into SSL automatically, then you do not need the Requires SSL/TLS encryption button. Otherwise, you need to check box it. Otherwise your password will be going via cleartext!!
   8. Okay, and get out of this window.
   9. Repeat the same steps on your backend server (if needed).


Setup Exchange 2003 for SMTP (outgoing emails from your iPhone)

   1. Go into Exchange System Manager. Expand to Administrative Groups > GroupName > Servers > Exchange_server_2003 > Protocols > SMTP.
   2. Create a new SMTP Virtual Server. New > SMTP Virtual Server&
   3. Give it a name
   4. Assign IP to AllUnassigned
   5. A new SMTP Server should be assigned in the right pane. Right click on it, and go into properties.
   6. Leave General tab as is. (unless you wnat to change the default TCP port of 25)
   7. In Access tab, click on Authentication& button.
   8. Click on the Users button and add the appropriate mobile users who will have an iPhone that will be sending. Make sure you only include those you want to be able to send. * Otherwise, you will have a nice open SMTP server for all the spammers to spam if you put everyone * Click OK and OK when you are done with the users and Authentication.
   9. Skip Messages Tab
  10. Click on Delivery tab and on Advanced button
  11. If this Exchange server you are setting up is a front-end server, you will want to fill the Smart host field with your Back-end Server or whatever server processes your outgoing SMTP requests. If your Back-end server has an IP address of 192.168.1.2 put the IP address in a square bracket. Ie. [192.168.1.2] Click on OK when you are done.
  12. You do not need to do this on your back-end server if your back-end server is sending the outgoing emails.

Firewall:
Depending on what firewall you have: Cisco Pix, Nokia checkpoint, etc. youll need to open the following TCP ports to the front-end Exchange server to the world.

    * IMAP4 (ie 143)
    * SMTP (ie. 25)
    * SSL IMAP4 (ie.993)

Exchange Services:

    * You need to set Microsoft Exchange IMAP43 Service to Automatic and Start the service.
    * You need to set Microsoft Exchange SMTP Service to Automatic and Start the service. (if it isnt already)

Apple iPhone:
I would recommend putting your iPhone onto a wifi network instead of EDGE until you get this up. Edge works fine on updates, but

   1. Go into the main Springboard page (With all the icons)
   2. Tap Settings
   3. Tap Mail
   4. Tap Other
   5. Tap Exchange
   6. Fill in the Name, Email address and a brief description of your work email
   7. In the Incoming Mail Server
      Fill in the Host Name of your Weboutlook server. (Ie. owa.testserver.com)
   8. Fill in the Username with your domain and username. (IE. TESTDOMAIN\USERNAME)
   9. Fill in your password
  10. In the Outgoing Mail Server
  11. Fill in the Host Name of your Weboutlook server. (Ie. owa.testserver.com)
  12. Fill in the Username with your domain and username. (IE. TESTDOMAIN\USERNAME)
  13. Fill in your password
  14. Tap Save and it should say Verifying Exchange account information on top.
  15. The screen should go back to your Mail screen, and you are set.
  16. Go into Mail and you will see your email box in the account tab all the way on top.

Troubleshooting

    * Make sure your firewall to IMAP4 and SMTP is open. You can usually check this if you do the telnet test via command line (ie. telnet owa.testserver.com 143). You should see a * OK Microsoft Exchange Server 2003 IMAP4rev1 server& reply . Just make sure you are testing this from outside your network.
    * Make sure your webaddress, username and password and tapped correctly. The iPhone is notorious for mistyping extra long passwords.

 

by: It-CephPosted on 2008-08-19 at 07:41:16ID: 22260238

Are you using the new iPhone or old one?  If new one check the link below out.  If it's the new one I would suggest using Exchange ActiveSync  (which is what the link discusses) so then do you have any microsoft mobile devices currently connected to your enviroment?  If not check the link out from microsoft that gives a high step by step guide for deploying ActiveSync.

Apple new iPhone
http://images.apple.com/iphone/enterprise/docs/iPhone_MS_Exchange.pdf

Microsoft ActiveSync
http://www.microsoft.com/technet/solutionaccelerators/mobile/deploy/msfp_deploy.mspx

 

by: LeeOsborneUKPosted on 2008-08-21 at 01:32:18ID: 22277218

I have been trying to get this to work for weeks with my iPhone and finally yesterday I managed to sync it all.

I was looking far too far into settings, firewall ports, Exchange settings etc. The only thing I needed to do was make sure the Exchange server had Outlook Web Access installed and was working from the outside (using SSL on port 443), ensure the firewall had port 443 open and was forwarding to the Exchange server and enter the OWA server address into the iPhone.

I had read things about IMAP needing to be running, Secure IMAP forwarded, RPC over HTTP enabled, Exchange, Exchange Protocol 2.5, and lots more. However, none of these factors seemed to matter for me. I tried it with all of these solutions and it still wasn't working at the time.

We are running a single (no backend/frontend) Exchange 2003 SP2, store.exe version 6.5.7652.24 on a Windows 2003 R2 server and Sonicwall firewall. The only thing I 'think' might make this work is the OMA virtual directory being present on the Exchange server IIS, but I'm not 100% on this, we do have this present though.

The settings for the iPhone are as follows:

Settings > Mail, Contacts, Calendars > Add Account > Exchange Server
Email: <Your Exchange email address>
Server: exchange.yourdomain.com   (no http://, , no http://, no /exchange, no /oma, no port numbers)
Username: domainname\username
Password: <domain password>
Use SSL: On

I hope this helps as it has now cured weeks of misery for me!

Lee.

20120131-EE-VQP-002

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