Question

iPhone 3G Exchange 2003 setup. Cannot Get Mail The connection to the server failed

Asked by: mymaleego1

i connected my iphone to plenty of Exchange accounts via Activesync, now i came about one Exchange 2003 system where im not able to connect to an email address with an alias, i have to use a different account which is a part of domain admin group.
is there a group policy on a domain or something in exchange?

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Asked On
2008-09-23 at 12:35:59ID23756287
Tags

Apple

,

iPhone 3G

,

2.1

,

Cannot Get Mail The connection to the server failed

Topics

iPhone

,

Exchange Email Server

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Answers

 

by: dbfarrowPosted on 2008-09-25 at 14:37:04ID: 22574136

In the active Directory Users and Computers management console - user properties - on the exchange features tab you can enable a user for Mobile services.

 

by: mymaleego1Posted on 2008-09-25 at 15:42:33ID: 22574715

its enabled by default.

i resolved this by enabling Integrated authentication on the Exchange Virtual Directory in IIS in Security

 

by: mymaleego1Posted on 2008-09-25 at 15:42:56ID: 22574721

Resolved myself

 

by: artisancomputer_msmPosted on 2009-02-02 at 09:49:22ID: 23529362

I was experiencing the same problem and this worked for me too!  THANKS FOR SHARING!

For clarification, here's the step-by-step procedure for doing this:

RDP into your Exchange 2k3 box
Open up the administrative tools -> IIS Manager
Expand "web sites"
Expand "default web site"
Right click on "Exchange" and go to Properties.
Click on the "Directory Security" tab
Click on "Edit" under "Authentication and Access Control"
make sure that "Integrated Windows Authentication" is checked and click OK

 

by: itconsultant7717Posted on 2009-04-21 at 14:00:11ID: 24199163

I tried this and it didn't work. Any other ideas?

 

by: JimBillyJoeBobPosted on 2009-06-10 at 06:54:35ID: 24591488

I had this same problem.  If you have a router, make sure none of the check boxes under SECURITY -> FIREWALL are checked.  After unchecking all those, the mail started coming in on the iPhones with no problems.

 

by: lbwpartnersPosted on 2010-01-20 at 18:40:25ID: 26366415

I solved the same issue (exchange 2003 SP2) by:

in IIS, Default Website, MS server Active Sync > properties... Directory security, then:
IP address and Domain name restrictions - open and tick:   Granted Access
Authentication and access control - open and tick:
   Integrated...
   Digest...
   Basic...
 Also make sure Defailt Domain and Realm ae listing your domain (select using button next to it)

Now in the iPhone (3.x) I left the Domain field blank in the acc. email config.

All fine now.

20120131-EE-VQP-002

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