Question

iPhone MS Exchange - Delete on iPhone, leave on server / desktop for review

Asked by: eshmsb

We are trying to look for a solution for a client that has "heard" that you can set you Exchange email to be read and deleted from the iPhone, but left on the server to be unread on your desktop application. iPhone is running 3.X.X software.

If that is not clean, here is a long version. He would like to be able to get an exchange email, view it on the iPhone, delete it on the iPhone and then the next day (or hours later) come to his desktop (Outlook) and the email be sitting in the inbox unread, ready like he never saw the email.

My initial thought is an IMAP connection and rerouting the Trash folder. But testing with Gmail, that is not the case. Any more insight?

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Asked On
2009-11-02 at 10:26:43ID24864633
Tags

iphone

,

exchange

,

delete

,

server

,

client

Topics

iPhone

,

Apple Software

,

Exchange Email Server

Participating Experts
2
Points
250
Comments
7

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Answers

 

by: ollfriedPosted on 2009-11-02 at 10:32:10ID: 25722129

You could fetch the mails using pop3, that would make the iPhone independant from the exchange postbox.

 

by: eshmsbPosted on 2009-11-02 at 10:33:38ID: 25722148

Won't that then download the email off the server and NOT leave a copy? From my experice that is how POP3 works.

 

by: demazterPosted on 2009-11-02 at 10:34:25ID: 25722161

You could download using POP3 this would allow the messages to be viewed and deleted on the iPhone and remain in the inbox, however they would be marked as read when they are downloaded.

 

by: ollfriedPosted on 2009-11-02 at 10:34:40ID: 25722165

You can check a box on the iPhone to leave mails on the server.

 

by: demazterPosted on 2009-11-02 at 10:35:18ID: 25722172

I use POP3 on my iPhone for a second exchange account and it doesn't remove it from the server but it does mark the messages as read.

 

by: demazterPosted on 2009-11-02 at 10:36:10ID: 25722177

As already mentioned you just set the "Delete from server" option to Never

 

by: eshmsbPosted on 2009-11-02 at 10:42:01ID: 31648994

Thank you guys. Both of you replied with the same solution, so equal split.

20120131-EE-VQP-002

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