Cheryl Lander
asked on
iphone and sbs 2003
Having an issue connecting my new iphone 4 to sbs 2003 and exchange.
Have read many articles but still no luck.
can access account via https://mail.mydomain.com/oma
I can login here and view folders (inbox 126 messages) etc, but on the iPhone when I go to access it comes up with Cannot Get Mail "the connection to the serer has failed.
ive checked setting on the iphone a few times and all seems fine.
any ideas would be great.
Have read many articles but still no luck.
can access account via https://mail.mydomain.com/oma
I can login here and view folders (inbox 126 messages) etc, but on the iPhone when I go to access it comes up with Cannot Get Mail "the connection to the serer has failed.
ive checked setting on the iphone a few times and all seems fine.
any ideas would be great.
ASKER CERTIFIED SOLUTION
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can you check demazter's guide above and see if you followed the steps correctly.
Do you have a valid SSL certificate on your Exchange server? An expired certificate or a self-generated certificate can cause problems with ActiveSync.
ASKER
Just spoke to IT guy and apparently he hasnt updated to service pack 2.
Assuming this would be the issue?
Assuming this would be the issue?
For exchange 2003 ? that was released 5 yrs ago.
It might be
Why dont you test your Exchange Activesync and check if it passes all validations
www.testexchangeconnectivity.com/
Test for activesync
It might be
Why dont you test your Exchange Activesync and check if it passes all validations
www.testexchangeconnectivity.com/
Test for activesync
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
Yes this is how we access outlook web access.
I gave you the address above as we confirmed that we can access outlook mobile account via a web browser, but still not connecting via the phone.