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8.6

Iphone and SBS 2003 connection failed

Asked by shaun1610 in Exchange Email Server, Windows 2003 Server, iPhone

Tags: iphone sbs 2003

Looking for much sort after help!

Problem is that i cannot connect a iphone 3g with our sbs 2003 server and running out of ideas!

i can access the following from the internet (and iphone web browser) via a certificate procured with comodo:
https://mail.<servername>.co.uk/exchange
https://mail.<servername>.co.uk/oma

Active sync is enabled in exchange and for the users.

When i try to connect with the following settings, I get an Exchange account verification failed:

Email: <name>@<servername.co.uk
Server: mail.<servername>.co.uk
Domain: <domain>
Username: <username>
Password: <password>

The DNS settings all appear to be correct (initially I did not have an A record for <servername.co.uk> although always had one for mail.<servername>.co.uk.

In addition, i just ran the https://www.testexchangeconnectivity.com/ utility and the failures were:

Certificate name validation failed
Attempting to resolve the host name autodiscover.<companyname>.co.uk in DNS - The Host could not be resolved.

This is strange as the certificate is fine for mail.<companyname>.co.uk as proven via the iphone web browser and the host name is set up correctly, the a host points to the correct server from a nslookup????

Really appreciate any ideas / advice - but I'm not most technical!!

Thanks in advance,
Shaun
[+][-]11/06/09 04:55 AM, ID: 25758664Expert Comment

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[+][-]11/06/09 07:27 AM, ID: 25759892Accepted Solution

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About this solution

Zones: Exchange Email Server, Windows 2003 Server, iPhone
Tags: iphone sbs 2003
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Solution Provided By: SatyaPathak
Participating Experts: 2
Solution Grade: A
 
[+][-]11/06/09 07:43 AM, ID: 25760049Author Comment

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