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August 29, 2008 08:11pm pdt
 
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cannot connect to the Internet (Mac OS 9)

Tags: Apple computer, Mac, OS 9, cannot connect to the Internet
Hi,

I am having trouble connecting Mac OS 9 to the Internet. The machine was working fine until we moved it to a new office. However at the new location, a user noticed that she cannot go online on this Mac. The network setting was DHCP in the old office. I tried the followings from Control Panel >TCP/IP window...

1. choose Ethernet and assign a static IP (it seems like the machine takes the static IP but cannot go online. I get a error message saying that the page cannot be found on IE)
2. use DHCP (this doesn't work. The machine takes 165?.......IP which is not the range of the network)
3. tried to check and uncheck 802.3 box. (still cannot go online)

I noticed that the TCP/IP window shows (SBC Yahoo DSL) on the top of the window, which is right next to TCP/IP. They are not using SBC Yahoo DSL, not even in the old office, but I wasn't sure how to change this. I tried to modify settings on Modem but no luck.

The network setting slight changed at the new office. I changed the default gateway but the network range for LAN remained the same. The office have several Mac OS9s but this is the only one that has a connection problem. Others works just fine with either static IP or DHCP.

Please advise if this sounds like a hardware problem or if anyone knows other places to check to change the network settings.

Thank you!!


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Question Stats
Zone: Apple
Question Asked By: fixitall
Solution Provided By: fixitall
Participating Experts: 2
Solution Grade: A
Views: 28
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