Question

Can Mac OS X Leopard Mail.app connect with Exchange 2007 SP1

Asked by: PROJHOPE

We have a Windows 2003 R2 Server with Exchange 2007 SP1 applied.  Our Macintosh users are able to access mail via Microsoft Entourage 2004 yet are not able to connect to the mail server via Apple's built-in mail.app.

Receiving errors when we validate the windows user ID/password 'cannot connect to [mail server] the user/password doesn't match or is incorrect'

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Asked On
2008-04-16 at 11:20:56ID23328272
Tags

Apple

,

Mail

,

3.2

Topics

Mac OS 10.5 (Leopard)

,

Exchange Email Server

Participating Experts
1
Points
0
Comments
7

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Answers

 

by: PROJHOPEPosted on 2008-04-21 at 13:02:19ID: 21405403

Upping points..I find it hard that no one has Mac clients...

 

by: strungPosted on 2008-04-30 at 08:37:04ID: 21471710

 

by: strungPosted on 2008-04-30 at 08:38:37ID: 21471734

 

by: PROJHOPEPosted on 2008-04-30 at 10:16:26ID: 21472692

Thanks for the response strung, the first link shed some light.  It appears that the problem is a root certificate.

Even though the godaddy certificate appears in the Mac's Anchor X509 keychain we are getting this message on the Mail Exchange server

What pertains to the 'root certificate' I have looked in the snap-in console for Certificates and do not see any on the exchange server that is named root.  I feel that if I can find the certificate it is crying about, Mail app will work...


Event Type:	Error
Event Source:	MSExchangeIMAP4
Event Category:	General 
Event ID:	1102
Date:		4/30/2008
Time:		1:08:36 PM
User:		N/A
Computer:	[our mail server]
Description:
The IMAP4 service failed to connect using SSL or TLS encryption.  A valid certificate is not configured to respond to SSL/TLS connections.  Check the configured hostname as well as which certificates are installed in the Personal Certificates store of the Computer.
                                              
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by: strungPosted on 2008-04-30 at 10:20:58ID: 21472738

 

by: strungPosted on 2008-04-30 at 10:22:31ID: 21472757

 

by: PROJHOPEPosted on 2008-05-01 at 10:02:22ID: 21480452

strung,

It looks to be a SSL certificate problem.  We have two SSL certificates one that is *.companyname.com and the other that is mailserver.companyname.com

With the *.companyname.com those offices cannot connect at all because the certificate common name *.companyname.com is not our mail server address name, thus a hostname mismatch

I was able to successful connect Mail.app with Exchange for the users that have mailserver.companyname.com as the common name on the SSL certificate.

20120131-EE-VQP-002

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