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02.19.2008 at 12:59PM PST, ID: 23175691
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Mail dissapears when account is deleted

Tags: Apple, OS X Mail, OS X
HI Experts,
We are not Apple experts but tried to assist a customer with a mail problem. When our technician deleted the mail account from OS X mail he expected the existing mail to stay in the inbox etc however it did not. I have had a quick google and it looks as though so long as the mail is downloaded from the server it should indeed stay in the inbox however it has not.
Any help muc appreciated as customer is understandably upset.
Oh and the mail did not download again when we set up the account again so we assume that it was not remaining on the server.
Many Thanks in advance!
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Question Stats
Zone: Apple
Question Asked By: Alexthekiwi
Solution Provided By: strung
Participating Experts: 1
Solution Grade: B
Views: 0
Translate:
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02.19.2008 at 05:02PM PST, ID: 20934154

Rank: Wizard

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