Question

The Finder cant complete the operation because some data in ****.xlsx cant be read or written.

Asked by: afacts

I have a user that has snow leopard and MAC office 2008.  The problem is that every time the user tries to move any excel file he created over to any network share, he gets the following error message:
The Finder cant complete the operation because some data in PONumbers.xlsx cant be read or written.
(Error code -36)

And also, every time he tries to save an excel document on any network share, he gets the following error message:
"Microsoft excel cannot access hte file "\\path\***.xls"
There are several possible reasons:
The file name or path name does not exist.
The File your're trying to open is being used by another program.  Close hte document in hte other program and try again.
The name of hte workbook you're trying to save is the same as the name of another document that is read-only.  Try savign hte workbook with a different name."

I've made sure that all of the above is not true, so I don't know what's going on.

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Asked On
2009-09-28 at 16:50:02ID24768664
Tags

Mac Office 2008

,

Snow Leopard

Topics

Mac OS X

,

Microsoft Office Suite

,

Software Office Suites

,

Snow Leopard (OS 10.6)

Participating Experts
3
Points
500
Comments
11

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Answers

 

by: apache09Posted on 2009-09-28 at 18:57:32ID: 25445394

Can he open other documents from the Network Share?


 

by: afactsPosted on 2009-09-28 at 19:08:17ID: 25445439

Yes, he can open other excel files.  He just can't save to any file share, anywhere on the network, and he can't also move any xls files anywhere on the network as welll.  I've checked the permissions, and he has modify access, almost full access.  Plus, he can save other files there, so that's why I know it's not a permissions issue.

 

by: nappy_dPosted on 2009-09-29 at 07:05:52ID: 25449145

How are you connecting the share?  SMB or AFP?

Is this a Windows server or Apple server that the user is connecting to?

Are there any Special Characters in the filename?

 

by: afactsPosted on 2009-09-29 at 08:38:50ID: 25450249

he connects via SMB.
We have a windows network, with Dell switches, mostly managed.
There's only a few macs on the network.
Here's the path with the file name:
\\eden\Officefiles\Publishing\PO Files\00 - PO Files\PONumbers.xls

We've already tried to remove the empty spaces from the 00 - PO files folder, but that didn't help.

 

by: nappy_dPosted on 2009-09-29 at 09:57:14ID: 25451018

This is Snow Leopard right?  I may have some bad news for you.  If you upgraded to Snow Leopard, I suggest you downgrade back to Leopard 10.5.x

I do not think that Snow Leopard 10.6 is ready.  I have been reading about some strange occurrences with networking with Windows environments.

If you have a 10.5 machine and it works, then 10.6 is the issue.  I don't think you will see a resolution till at least 10.6.1 or 10.6.2

 

by: afactsPosted on 2009-09-29 at 10:00:51ID: 25451048

yes, it's snow leopard he's using.  I will ask him for the software, so I can install it on my machine as well, as I have 10.5 on mine, I was going to upgrade, but only have 512mb ram and it requires 1 gb.
I'll test this on my machine and see what happens, I'll let you know.  Thanks.

 

by: afactsPosted on 2009-09-29 at 12:23:06ID: 25452400

I'm trying to award nappy_d 450 and apache09 50 points, but it didn't allow me to.

 

by: afactsPosted on 2009-09-29 at 12:23:59ID: 25452411

apache09's comment #25445394 (50 points) and nappy_d's comment #25451018 (450 points

 

by: psyki_bePosted on 2009-10-05 at 06:56:14ID: 25495228

I'm getting the same problem when just copying random files/folders to an EncFS (MacFuse) folder.
Only on Snow leopard.

Downgrading back to Leopard is not an option.
Is there any workaround?
Is Apple aware of this issue?

I can't find much info anywhere, except that it doesn't work (which is pretty much the 'solution' given here)

 

by: nappy_dPosted on 2009-10-05 at 07:00:31ID: 25495266

I would seriously report this issue to Apples's Bug site. http://developer.apple.com/bugReporter/


 

by: afactsPosted on 2009-10-05 at 16:08:08ID: 25500696

Thanks, I sent your message to the person who has this error, hopefully he will report the bug to Apple.
Thanks for your help.

20120131-EE-VQP-002

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