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DOLAdmin

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Outlook 2011 or Exchange issue

A team of three people using Outlook 2011 (Mac) share a common mailbox.  As I understand it, when ever anyone sends an email from the shared account, it ends up in the DRAFTS folder of the shared mailbox rather than the account's SENT Items folder.  EMail are being sent twice on occassion as a result (since nobody can tell when/if an email has been sent).  Anyone now how to correct this?  Found two quick references:  Here and here...

Thanks.
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suriyaehnop
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Could you send a test mail in OWA and verify is the sent email appear in Sent Item. If it does, then no an exchange issue anymore.

You may try to delete the Shared Outlook for Mac profile and try again.
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How often is Outlook set to pull files from the server?  Outlook 2001 is NOT "real" outlook. It doesn't have a real-time push and pull with the Exchange server. I believe there is a way in Preferences to set the check time to really short, but it could be that it's set so long that drafts that have cleared from the server still show on the other users's displays since Outlook still hasn't updated itself from the server.
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DOLAdmin

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Need to clarify this problem.  Pardon the change:


A team of three people using Outlook 2011 (Mac) share a common mailbox.  As I understand it, when ever anyone sends an email from the shared account, it ends up in the DRAFTS folder of the user account rather than the shared account's SENT Items folder.  EMail are being sent twice on occassion as a result (since nobody can tell when/if an email has been sent).  Anyone now how to correct this?  Found two quick references:  Here and here...

Thanks.
ASKER CERTIFIED SOLUTION
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apache09
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This was dead on.  Thanks.