Advertisement

07.15.2008 at 10:37AM PDT, ID: 23566931
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.5

Need to force user compliance - Must use Print Auditing Aplication to Print!!!

Asked by mojopojo in Apple Networking, Mac OS X, Microsoft Operating Systems

Tags: , ,

We have a network of about 100 users: 75 Mac OS X (10.4 & 10.5 clients) and 25 Windows XP Pro PCs.
The PCs are in a Windows 2003 domain. The Mac clients are in a Mac work-group, bound to the domain file server. There is also a Mac XServer running Mac OS X Server 10.4 that has a NAS drive which provides additional (most) of the file storage.

OD and AD are NOT integrated. They are not currently running OD on the Mac Server. Only the PCs are using AD and function as a true domain.

The network shares 6 printers, shared out form the Win 2003 Server. Each client has a print-auditing application called "Print Audit 5" (http://www.printaudit.com) installed on it which connects to a SQL database to generate reports on usage and automates billing back to clients through "Clients & Profits" (time/project billing software).

The problem is: Enforcing user compliance! We need the users to use the auditing software for all print jobs. Social Engineering has failed. We'd like to automate the decision out of their hands.

The application is already configured to auto-start on the Mac clients when the user logs on. But that doesn't stop a user from shutting down Print Audit (all Mac users are necessarily Admins on their local machines). I need away to enforce a policy on the client machines that will not allow a user to print to any of the printers on the server without running the "Print Audit" software.

The printers are as follows:
Canon CLC 1180 with Canon Fiery z80O server x2
Canon iRC3220 with Canon Fiery z3000 server
Kyocera KM-5050
HP LaserJet 4000
HP LaserJet 5000
Brother HL-5170DN x2

We have considered a GPO on the Windows domain.
We are also planning an upgrade to OS X 1.5 Server to integrate AD and OD if that will work.

I have even read briefly that the Mac OS X client has a "root" account (as in Linux) that can be activated and who's policy overrides the local Admin account on the Macs.

Does anyone have any suggestions on how we can enforce this policy on this hybrid network?

We would also consider moving to a different print-auditing solution if there was one that could be configured to our needs and that was the only solution. Though we would like to make their present investment work for them - of course.

It's a tall order but I have to believe that someone else has had the smae issue before. Anyone have a solution for this?
Start Free Trial
 
 
[+][-]07.16.2008 at 01:41PM PDT, ID: 22019930

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]07.18.2008 at 09:22PM PDT, ID: 22041328

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]07.18.2008 at 09:30PM PDT, ID: 22041338

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Apple Networking, Mac OS X, Microsoft Operating Systems
Tags: Mac, Print Audit, Print Audit, User Compliance, Policy
Sign Up Now!
Solution Provided By: NoEvil
Participating Experts: 2
Solution Grade: A
 
 
[+][-]07.30.2008 at 08:33PM PDT, ID: 22126729

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 7-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080716-EE-VQP-32 / EE_QW_2_20070628