[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.6

Unable to Boot White MacBook

Asked by anuneznyc in Snow Leopard (OS 10.6), Apple Laptop, Apple Hardware, Mac OS X, Apple Operating Systems

My client has a white MacBook (MacBook 3,1) running OS X 10.5.1 that was no longer booting up. It would turn on but lock up quickly on a black screen w/ output of the some boot-time results, including some kernel panic message. Over that was overlayed a message that "You need to restart your computer..."

I was able to boot the computer just fine using an external Firewire drive cloned from another working MacBook. So it appeared that there was no problem with failing components (at least not w/ the RAM or the logic board).

I tried to use a Snow Leopard DVD to reinstall the OS but after booting from the DVD, I got a message that "Mac OS X cannot be installed on this computer. For Mac OS X system requirements see the "Read Before you Install" document on your Mac OS X installation disc."

I found that odd b/c this is a 2.2 Ghz machine w/ 1 Gig of RAM and therefore meets the minimum hardware requirements. So then I tried w/ a regular Leopard 10.5 DVD and also got that same ""Mac OS X cannot be installed on this computer" error.

So then I booted back off the external firewire drive, ran CCCloner to clone the drive, rebooted off the Snow Leopard DVD, used Disk Utility to erase the HD, and this time was able to successfully install Snow Leopard and then used Migration Assistant to restore all apps, data & user info from the backup on the external drive.

Thought everything was fine. But then I powered down and turned it back on. Got the startup chime and seemed like it was booting but then just got stuck at the startup screen w/ the spinning timer. After waiting for 15 min, I powered it down & tried again. Same result.

Started up from SL DVD again. opened Disk Utility and ran "Verify Disk." That checked out fine. But then when I ran "Verify Disk Permissions" it got stuck w/ 1 minute left on the estimated time.

The SMART status shows as "Verified." But I'm starting to suspect that maybe this HDD is not 100% healthy.

Anyone have suggestions as to what to do next?
[+][-]11/07/09 04:36 AM, ID: 25766049Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/07/09 04:37 AM, ID: 25766055Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Snow Leopard (OS 10.6), Apple Laptop, Apple Hardware, Mac OS X, Apple Operating Systems
Sign Up Now!
Solution Provided By: strung
Participating Experts: 2
Solution Grade: A
 
[+][-]11/07/09 04:38 AM, ID: 25766059Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/07/09 06:43 AM, ID: 25766476Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/07/09 06:47 AM, ID: 25766489Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/07/09 06:50 AM, ID: 25766499Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/07/09 07:03 AM, ID: 25766526Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/07/09 11:52 AM, ID: 25767764Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/07/09 02:31 PM, ID: 25768373Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/07/09 03:42 PM, ID: 25768648Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]11/11/09 05:45 AM, ID: 25794967Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/12/09 01:33 PM, ID: 25809200Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/18/09 12:42 PM, ID: 25854536Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625