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Mac OSX Tiger and printing to a HP LJ5550hdn via iPrint (Illustrator and InDesign sending 2 page jobs for single page documents)

Asked by PNickJames in Mac OS 10.4 (Tiger), Linux Printing, Novell Netware Network Software

Tags: OSX Printing, Illustrator CS3, InDesign CS3, iPrint, pcounter

We have a network of iMacs and have our print jobs sent via iprint so print jobs are accounted for using pcounter.

Currently we are using a driver for a LJ5550 which worked fine previously, however the printer has now been changed to a 5550hdn. The driver still works - sending the jobs through and the accounting is correct with the exception of InDesin and Illustrator (both version CS3) that come through as a 2 page document when it is only a 1 page document, which means users are getting over charged for these jobs.

We have considered trying a driver specifically for the 5550hdn but so far have been unable to find a linux driver for this (unable to upload the mac osx driver as the os is not supported by iManager).

Any ideas on what we could try?
[+][-]11/06/09 03:04 AM, ID: 25758110Expert Comment

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