System : Performa 6320, Microtek ScanMaker 11XE, Iomega Zip Drive.
The problem started a week ago when the Mac suddenly froze. Upon restarting it froze during the startup sequence and I got a bomb with the following message, 'Sorry, a system error occurred "Apple CD-ROM" device Manager error. To temporarily turn off extensions, restart and hold down the shift key.' I restarted with he extensions turned off and got the Finder. I disabled the CR-ROM extension but the startup froze after a couple of extensions were loaded. I then enabled the CD-ROM extension and disabled the Iomega Driver but the same thing happened during startup. I then tried again with both extensions on and the Mac didn't even get as far as startup. It just displayed a frozen cursor on a grey screen.
By disconnecting the scanner and just running the Zip Drive things are fine. I tied swapping the leads round on the SCSI devices and sometimes the Mac would start up and freeze and sometimes just freeze with the grey screen. I tried it with both the CD-ROM and Iomega extensions turned off and things seemed to be okay until I tried to access the scanner from Photoshop, nothing happened and I had to force the program to quit. I tired again and got a message that 'Photoshop cannot bring up the Scan maker plug in.'
I have an old Scanman hand held scanner so I tried substituting that in the chain. The Mac booted up but when I tied to use the scanner i got another error message. This time 'attempt to open ScanMan driver caused an unknown system error.' This time trying to do anything in the finder just resulted in the watch icon appearing and nothing happening. I was forced to crash the Mac.
The Mac and the Zip drive work quite happily without the scanner but as I use the scanner a lot for my work this situation can't really go on. I've tried initialising the hard disk and reinstalling all the system software and other software from scratch but the problem persists. Any suggestions would be most welcome. I have a feeling that this is a system problem.
This is a lowdown on the machine
System: Version B1-7.5.3, Tuner integrated into System Software.
QuickDraw: Version 2.4.1 (32-bit QuickDraw).
Internal 32 Bit QuickDraw: 1.4.1.
AppleTalk: Version 0 installed.
Communications Tool Box: Version 7.5 installed.
A/UX: Not installed.
Script Manager: Version 7.5 installed.
Text Edit: Version 5 installed.
Time Manager: Version 3 installed.
CPU info
Macintosh: Power Macintosh.
ROM: Version 125 (32-bit only AV ROM).
Processor: 68020.
Page Memory Management Chip: Unknown.
Floating point processor: Not present.
SY6522 Versatile Interface Adapter (VIA1): Present.
SY6522 Versatile Interface Adapter (VIA2): Present.
Apple Sound Chip: Not Present.
Zilog Serial Communications Controller: Present.
Keyboard: Extended ISO ADB.
Monitor Info: 640 x 480, Main screen, Active, Color, 16 bits per pixel.
Memory info
Physical RAM size: 49152K.
Logical RAM size: 49152K.
Size of Low Memory Area: 10K.
Virtual Memory: Not present.
Addressing mode: 32-bit only.
32 bit System zone: Present.
Parity RAM: Not capable.
Growable System Heap: True.
Temporary memory support: Real and tracked.
Drivers
# 3 (in ROM) .Sound
# 4 (in ROM) .Sony
# 5 (in ROM) .AIn
# 6 (in ROM) .AOut
# 7 (in ROM) .BIn
# 8 (in ROM) .BOut
# 9 (in RAM) .MPP
#35 (in RAM) .AppleCD
#37 (in RAM) .SC/IOMEGA
#45 (in RAM) .ATM
#48 (in RAM) .ipp
#49 (in ROM) .EDisk
#50 (in RAM) .Display_Video_Apple_Valky
rie
#51 (in RAM) .AppleSoundInput
#52 (in ROM) .BCScreen
#53 (in RAM) .ATDrvr
#55 (in RAM) .Houdini
#59 (in RAM) .PartDriver
#60 (in RAM) .PrinterShare
#61 (in RAM) .KCMD1
#63 (in RAM) .IPC
Extension loading order
This boot, the following Extensions loaded in this order:
Extension Version 'sysz' Sys Heap Other
==========================
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At Ease 7.5 Layer Patch 1.0 (NA) (NA) (NA)
WorldScript Power Adapter 7.5.3 (NA) (NA) (NA)
($1)Disinfectant INIT 3.6 20k (NA) (NA)
NSM Toolbox 7.0.1 292k (NA) (NA)
A/ROSE 1.2.1 48k -16 0
AMMS MPEG Decoder 1.0 512k 18320 0
Apple CD-ROM 5.1.7 72k 64256 0
Apple Guide B1-2.0. 64k 20672 0
Apple Photo Access B1-2.1 (NA) 0 0
AppleScriptLib 1.1 (NA) 0 0
AppleScript 1.1 320k 43536 0
At Ease Startup 2.0.3 16k -80 0
Audio CD Access 5.1 (NA) 0 0
Audio Volume Extension 1.1 (NA) 7152 0
Claris Kermit Tool 1.0v1 (NA) 0 0
Click, there it is! 1.0.6b0 20k 17232 0
Clipping Extension 7.1.4 (NA) 0 0
ColorSync 1.0.5 320k 35712 0
Colour Picker B1-2.0. 320k 1168 0
Discolour 1.01 9k 4064 0
DW Series 6.0 6.0 (NA) 0 0
EtherTalk Phase 2 2.5.7 (NA) 0 0
File Sharing Extension B1-7.6. (NA) 0 0
Find File Extension 1.1.1 (NA) 0 0
Finder Scripting Extension B1-7.5. (NA) 0 0
Findit INIT 1.0 32k 38496 0
Foreign File Access B1-5.1 153k 127952 0
High Sierra File Access 5.1 (NA) 0 0
HP Background 3.07 (NA) 0 0
HP CMM 2.0.6 (NA) 0 0
HP PrintMonitor 3.07 (NA) 0 0
Iomega Driver 4.3 200k 114992 0
ISO 9660 File Access 5.1 (NA) 0 0
JPEGView JFIF Preview 1.0.1 (NA) 0 0
KODAK PRECISION CP 2.4.1 (NA) 3888 0
KODAK PRECISION CP1 2.4.1 (NA) 0 0
KODAK PRECISION CP2 2.4.1 (NA) 0 0
Macintalk 3 B1-1.4 (NA) 0 0
Network Extension B1-7.5. (NA) 0 0
ObjectSupportLib 1.0.2 (NA) 0 0
PowerPC Monitors Extension B1-7.5 (NA) 0 0
Printer Share 1.1.3 32k 12432 0
PrintMonitor 7.1.2 (NA) 0 0
QuickDraw GX Helper 1.1.4 (NA) -16 0
QuickTime 2.0 AMMS Update 1.0 (NA) 0 0
QuickTime 2.5 384k 50096 0
QuickTime Musical Instruments 2.5 (NA) -64 0
QuickTime PowerPlug 2.5 384k 928 0
Screen Posters 3.0 84k 58032 0
Serial Tool 1.0.2 (NA) 0 0
Serial Update 406 1. (NA) 1664 0
Sound Manager 3.2.1 96k 6720 0
Speech Manager 1.4 320k 7184 0
Startup Tuner 1.1 (NA) 0 0
Text Preview 1.0 (NA) 0 0
Text Tool 1.0.1 (NA) 0 0
TokenTalk Phase 2 2.5.7 (NA) 0 0
TTY Tool 1.0.1 (NA) 0 0
Video Digitiser Update B1-1.0 (NA) 0 0
VT102 Tool 1.0.2 (NA) 0 0
XMODEM Tool 1.1 (NA) 0 0
ZapTCP 1.2 v1.2 (NA) 2624 0
After Dark 3.0 3.0 228k 190592 0
Apple Menu Options B1-1.1. 62k 63136 0
Button Disabler 1.1 (NA) 3056 0
Date & Time B1-7.5 16k 4864 0
Desktop Patterns 7.5 (NA) 0 0
Energy Saver B1-1.2 (NA) 16048 0
Flash-It 3.0.2 3.0.2 32k 20624 0
Gamma 2.0 (NA) -16 0
General Controls B1-7.5. 32k 23712 0
Launcher B1-2.8 (NA) -16 0
Macintosh Easy Open B1-1.1. 100k 14128 0
MacTCP 2.0.6 97k 152080 0
Memory B1-7.5. 6k 0 0
Mouse 7.5.3 (NA) -32 0
PC Exchange B1-2.0. 92k 18896 0
PopChar 2.7.1 19k 18544 0
PPPfloater 1.2 (NA) 8016 0
Screen 1.0.7 (NA) 0 0
Speech B1-1.4. (NA) 16 0
WindowShade 1.3.1 (NA) 6464 0
~ATM 4.0 1192k 1084080 0
~FreePPP Menu 2.5v2 (NA) 6496 0
Applications
Below is a list of applications found on the boot volume.
Application Version
==========================
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==========
==========
==========
===
HyperStudio 2.0 2.0.95
Myst 1.01
Spelunx 2.0
Tutorial Part 2 1.1
Tutorial Part 2 1.1
Acrobat Reader 3.0 3.0
Add Alias to Apple Menu 7.5
AddMail 2.0b4 2.0b4
Adobe Photoshop 3.0 3.0.1
Alert When Folder Changes B1-7.5.1
AppleCD Audio Player B1-2.1
At Ease Setup B1-2.0.3
Back It Up (NA)
BackupFolderToURL (NA)
BMP AutoTyper 3.2
Change Monitor to 256 7.5
Change Monitor to B&W 7.5
ClarisWorks 3.0 3.0Bv1
Coloring Book 3.0
Copy Machine 1.0
Copy Machine Help (Pre-7.5) v4.5
Desktop Patterns 7.5
Disinfectant 3.6
DiskFit Direct 1.0
DiskSweeper 1.0.0
Documentation 1.1
DOS Compatibility 1.5
DropUpload (NA)
ePress 4.0 4.0
Eudora Light 1.5.4
Fast Unfrag 1.0 1.0
Fetch 3.0.1 3.0.1
Find File B1-1.1.2
Find Original from Alias 7.5
Findit 1.0
Findit Help v4.6
Findit Intro v4.6
FreePPP 2.5v2 Reference 1.4
FreePPP Setup 2.5v2
Gabriele de Simone 4.0
GIF AutoTyper 3.2
GraphicConverter 2.2.2
Graphing Calculator B1-1.0
Helpful Tips B1-1.6
Hide/Show Folder Sizes 7.5
HP PrintMonitor 3.07
HyperCard Player B1-2.3
HyperStudio 2.0 Player 2.0.95r
Introduction to ClarisWorks 3.1.1
Invaders! 1.2 1.2
Iomega Guest 1.1
Iomega Guest Help v4.6
Iomega Software Manual v4.6
Jigsaw Puzzle B1-1.0.1
JPEG AutoTyper 3.2
JPEGView 3.3
JPEGView image summary (NA)
JPEGView JFIF To PICT (NA)
JPEGView Preview & Icon (NA)
JPEGView Slide Show (NA)
Kid Pix 2 Vers 2.0
Launch Tutorial Part 2 1.1
Launch Welcome Sequence B1-1.1
Letter Land v1.5.1 (NA)
MacPaint AutoTyper 3.2
MacroMind Player 3.1.3
Mavis Beacon 2.0 MB 2.0.1
Metrowerks 4.0
Millie's Math House 1.1
Monstrous Media Kit 1.4.2
MoviePlayer 2.5
MPEG2Decoder Fat 1.1.5
MPEGSplit Fat 1.1.1
Netscape Navigator 3.0 3.0 [en_US] (Ma
NewsWatcher 2.1.3
NewsWatcher Doc (postcard) 1.2
Note Pad B1-7.5
Oh No! More Lemmings 1.0
Performa Helpline B1-1.4
Performa Tutorial B1-1.0
Phone Numbers B1-1.9
PICT AutoTyper 3.2
PrintMonitor 7.1.2
RealAudio Player 3.0
Register Now Startup Manager (NA)
Release Notes v4.6
Remove Welcome Sequence 1.1
RunA3M.ppc 3.5F1
Script Editor B1-1.1.1
Segment It (NA)
Share a Folder B1-7.5.2
Share a Folder (no Guest) B1-7.5.2
Sharing Your Computer 1.5
Show! 1.03
SimpleText B1-1.2
SlideShow Vers 2.0
Sparkle Fat 2.4.5
Start File Sharing 7.5
Startup Screen AutoTyper 3.2
Stickies B1-1.0.1
Stop File Sharing 7.5
StuffIt Expander 4.0.2
StuffIt Lite Users Guide v4.1
StuffIt Lite 3.5
Synchronise Folders B1-7.5.1
TechTool 1.0.4
Thinkin Things Collection 2 1.0
TIFF AutoTyper 3.2
Tools 4.3
Tools Online Help v4.6
TurboGopher 2.0
Turn Sound Off 7.5
Turn Sound On 7.5
uucd uucd 2.4.3
uuUndo 1.0b5
UUWrench 1.25 1.25
Welcome Clean Up 1.0
Welcome Sequence B1-1.0
Why Back Up 1.6
Zip Tools Help v4.6
