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08/12/2003 at 04:28AM PDT, ID: 20707014
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7.6

Hard Drive Will Not Mount

Asked by metalmickey in Apple Operating Systems, Apple

Tags: hd, mac, mount

G4/733 OS9.2

On start-up the computer displays the flashing happy Mac/question mark symbol and will not bootPRAM has been zapped and all manner of start-up keyboards combination have been tried. Computer will only boot from the Norton Disk Doctor 6, OS9 and OSX install disks.

When you reach the desktop via these boot disks the 'Macintosh HD' Hard drive is missing along with all of the files that were previously on the desktop (alias, folders).

OS9.1 Install disk
Computer boots up from disk but the 'Macintosh HD' does not appear. Apple First Aid does not detect the disk so a check can not be run. Apple HD Setup sees the drive as 'not initialised' and the 'mount' function is greyed out.

OSX Install disk
Computer boots up from disk but the 'Macintosh HD' does not appear. Apple Disk Utility can see the Maxtor hard drive and the 'Macintosh HD' on that drive. 'Macintosh HD' is greyed out but is selectable from the list.

A 'Verify' on 'Macintosh HD' highlights four 'Overlapped Extent Allocation' errors on the disk.

The 'Mount' option is also not available.

Norton Disk Doctor 6 (NDD)
Computer boots up from disk but the 'Macintosh HD' does not appear. NDD is able to locate and examine 'Macintosh HD' via the 'Missing Disks' option. NDD finds and offers to fix about ten 'Crosslinked Files' (NDD displays the names and locations of the files). The examine scan then continues but NDD seems unable to examine the file on the computer individually and the whole scan
process will then slow down, last almost ten hours and will then crash NDD and require a restart.

In Summary
The computer is unable to locate the internal hard drive or the system on it. Booting Via CD's has revealed that the hard drive is no longer mountable and results range from the disk being
seen as 'not initialised' by one package to NDD being able to still see the drive and be able to pick out problems with individual files. (so the files are still there and recognisable on the now inaccessible drive)

It appears that the files are still there and recognisable but somewhere along the line
the piece of information that calls up the hard drive is damaged or lost.


Help me OB-wan Kenobi you're my only hope.


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[+][-]08/12/03 05:17 AM, ID: 9129319

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[+][-]08/12/03 08:32 AM, ID: 9130945

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[+][-]08/12/03 09:08 AM, ID: 9131258

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About this solution

Zones: Apple Operating Systems, Apple
Tags: hd, mac, mount
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Solution Provided By: Jeff275
Participating Experts: 3
Solution Grade: A
 
 
[+][-]08/14/03 01:42 AM, ID: 9144904

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[+][-]08/14/03 09:02 AM, ID: 9147731

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