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8.0

How do I troubleshoot plotting to HP Designjet 500 from Mac OS X

Asked by ccadsales in Apple Operating Systems, Appletalk, Apple

Tags: designjet, 500, hp, mac, os

I have an architects office with 2 windows & 2 mac workstations.  They print to a HP Laserjet 5M and plot to a HP Designjet 500 with HPGL/2 and postscript.   I attached both HP devices via HP Jetdirect 170 printserver.   I configured all stations using IP printing.  The Laser printer functions fine from both the WIN  and MAC stations.  I can plot from the WIN stations to the Designjet but not the MAC stations.  

The MAC stations appear to be working, after data is sent they show "processing" on the LCD display but nothing is plotted.   I have tried the latest MAC driver downloaded from HP's site, I have tried Apple's generic postscript.  
It appears to be a driver issue but I am at a loss at what to do next.  I am a Window CAD person, not a MAC guru.

Any help would be greatly appreciated.

Michelle  
[+][-]06/02/04 06:43 AM, ID: 11212233Accepted Solution

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Zones: Apple Operating Systems, Appletalk, Apple
Tags: designjet, 500, hp, mac, os
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Solution Provided By: meros
Participating Experts: 1
Solution Grade: A
 
[+][-]06/03/04 06:54 PM, ID: 11228879Expert Comment

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[+][-]06/07/04 03:40 PM, ID: 11254094Author Comment

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