Question

Outlook for MAC to access remote exchange server

Asked by: Tip32a

I have a client using MAC OSX.  They are a offsite employee of a company that uses SBS2003 and exchange mail.  Is there an application for the MAC that operates like office outlook.  And If so what are the draw backs?

Also,  Does anyone know where to find a step by step to configure Exchange for SBS2003 to allow an outside person to POP their exchange account..  

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Asked On
2007-07-25 at 21:38:39ID22721854
Tags

mac

,

exchange

,

access

,

outlook

,

remote

Topics

Apple Operating Systems

,

Microsoft Windows Operating Systems

,

SBS Small Business Server

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Answers

 

by: rolustPosted on 2007-07-25 at 23:18:24ID: 19572203

Hi

MS version of Outlook is Entourage.
and use either OWA (Outlook web access) or RPC over HTTP.
In this way you still have the mails in your exchange and manage backups.

Robert Lundqvist
SMall Business Specialist
Sweden

 

by: ihashamPosted on 2007-07-26 at 02:20:31ID: 19572905

I agree with rolust, however, if you do not want to incur the expense, you can use IMAP which will not give you as much functionailty, but surely give you the relevant permissions,

To configure Exchange 2003 (SBS or not) to allow to use POP3 is as follows:

1. Under services, double-click on Microsoft Exchange POP3 and select Automatic and then click start
2. Route POP3 (Port 110) to the exchange server's internal IP address to allow incoming and outbound traffic.
3. test pop3 connectivity from an external address.

 

by: Tip32aPosted on 2007-07-26 at 04:08:28ID: 19573307

Thank you both,
They are currently using OWA.  
RPC over HTTP?   is puzzeling to me.  There is something about it that is missing.  RPC is a protocol.  What functionality on the MAC supports this?

I will test the pop3 settings this morning.  I thought that service was started.  But I may have missed it.

 

by: ihashamPosted on 2007-07-26 at 04:11:39ID: 19573318

RPC/HTTPs is a name also known as Outlook anywhere, however it only needs Port 443 setup. please follow http://www.petri.co.il/configure_rpc_over_https_on_a_single_server.htm only.

Hope this helps.

 

by: strungPosted on 2007-07-26 at 09:17:57ID: 19575889

 

by: TechSoEasyPosted on 2007-07-27 at 00:48:42ID: 19580755

RPC over HTTPS is not going to work here because it's not supported by Entourage.

Also, I don't quite understand ihasham's comment about "incurring the expense" because Entourage licensing is included with SBS at no additional charge.  You just need to order the media.  Per the FAQ:
http://www.microsoft.com/windowsserver2003/sbs/evaluation/faq/prodinfo.mspx

Q. How do I get the media for Entourage?
 
A. There are 2 ways to acquire the media for Entourage.

" Entourage is included in the volume license disk kit available for SBS.
 
" Retail and OEM customers do not receive any Entourage media and may order a media deliverable through their Microsoft customer service center. The part number for this fulfillment media is Q56-00232 Entourage Mac 2004 Mac English Disk Kit CD. In the United States contact (800) 360-7561, Monday - Friday, 5:00 A.M. - 7:00 P.M. Pacific time zone. In Canada, contact (800) 933-4750, Monday - Friday, 5:00 A.M. - 7:00 P.M. Pacific time zone. For other Microsoft international locations see http://www.microsoft.com/worldwide

If the user is working remotely they can still use Entourage with a VPN connection back to the SBS.  

Otherwise they can use Outlook Web Access without having to mess with installing a client at all.
I would recommend that you don't use POP3, and it's best to not use IMAP either.

More info about connecting Macs to SBS:  http://sbsurl.com/mac

Jeff
TechSoeasy
 

 

by: Tip32aPosted on 2007-08-05 at 22:37:19ID: 19636527

All of the information everyone has sent is helpful.  The pop service was started.  so something else is wrong.

Techsoeasy, Why do you recommend not using Pop?  The client is already using web access.  

 

by: TechSoEasyPosted on 2007-08-05 at 22:47:11ID: 19636543

I recommend not using POP3 for many reasons.  It's a security risk for starters... because you need to open up port 110 which you otherwise would want to keep closed.  Secondly, it uses more of your servers resources to run as a POP3 server.  Thirdly, if a user downloads messages via POP3 they will be removed from your server and therefore are not backed up with the rest of your Exchange Mailboxes.

Also, POP3 would only allow a user to get email messages... Calendaring, Contacts, Tasks, etc, would not be updated in their Exchange Mailbox and they would not be able to use collaborative features such as Scheduling, Shared Contacts, etc.

If you are going to have this person use anything other than Entourage, then you should have them configure their local client using IMAP instead of POP3 if you want all the features of the Exchange Mailbox to come through.  Enabling IMAP on your Exchange Server is still a bit risky from a security standpoint, since everything travels over the Internet in plain text, but it can be configured securely as well:  http://support.microsoft.com/kb/821603

I would still recommend that you have the user install and use Entourage with a VPN connection.

Jeff
TechSoEasy

 

by: chakkoPosted on 2008-09-25 at 07:22:27ID: 22569459

Also, If you can find MS Office 2000 (maybe 2004) for Mac it has a Mac version of Outlook (pre-Entourage version).

You have to run it in Classic Mode.  Also, you may need to create a Hosts type file to deal with NETBIOS issues (I had to do this on OS 9 macs before).

My version of Exchange 2003 included a Mac client CD.  Check your CD's, maybe you already have it.



 

by: TechSoEasyPosted on 2008-09-25 at 08:35:31ID: 22570434

chakko,

I wonder if it even matters now that it's over a year since this question's been asked. Although it would be nice if Tip32a closed it.

And no... SBS's CD's don't include Outlook or Entourage for Mac.

Jeff
TechSoEasy

20120131-EE-VQP-002

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