Question

Unlock Keychain Message on Remote Desktop Connection for Mac 10.4.8

Asked by: Elle9

 Hi,
   
   I am new to learning and working with Mac's. One of our Mac users LAN password was about to expire, so I changed it on Active Directory. She can now log in fine on bootup.  

However, when she tries to connect via Terminal Server Remote Desktop, she gets a message saying,
   "Unlock Keychain. Please enter your keychain password. Remote Desktop Connection wants to use keychain "login." Then it has a box to enter in the Password and then there are two buttons below that says Keychain:login.keychain and Tool: Remote Desktop Connection." If she types in the new password, about three times, the message will go away and she can eventually get in on Remote Desktop.

 Thank you, I appreciate anyone's suggestions/solutions...

  Elle9

   
 

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Asked On
2009-11-05 at 11:24:34ID24875687
Topics

Apple Operating Systems

,

Mac OS X

,

Mac OS 10.4 (Tiger)

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Answers

 

by: strungPosted on 2009-11-05 at 12:03:22ID: 25753330

There is an application in \Applications\Utilities on the Mac called the Keychain Access application for managing passwords. One of the menu items in the Keychain Access utility is Keychain Repair. She should run that and see if it fixes the problem.

If it doesn't she should click on Passwords in the left hand window of the Keychain Access Utility and then delete the AD password entry in the right window. Hopefully the next time she logs into the server the correct (new) password will be stored in the keychain.

 

by: Elle9Posted on 2009-11-05 at 12:22:48ID: 25753532

Hi strung,
  I checked Applications\Utilities, however there was no Keychain Access Repair. I will try clicking on Passwords on the left hand side and removing the Remote desktop keychain entry and see if that works. I will let you know if this worked or not.

Thank you,
Elle9

 

by: strungPosted on 2009-11-05 at 12:26:39ID: 25753587

Sorry, it is called Keychain First Aid, not Keychain Repair. See:  http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1777.html

 

by: Elle9Posted on 2009-11-06 at 07:11:22ID: 25759744

Hi Strung,
  I went and ran the Keychain First Aid scan and it came back fine. I was looking through some of the other menu choices.. so I went to Edit Menu-Change Password for Keychain and then typed in the old password and new password. I then tested the Remote Desktop Connection and this ended up fixing the problem.

Elle9

20120131-EE-VQP-002

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