Question

Unabled to delete record

Asked by: sanderrob

We have a client using FileMaker Pro (v9), and they are no longer able to delete any records.  Not sure where to begin on this one.

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Asked On
2009-08-13 at 10:40:34ID24650612
Topic

FileMaker Pro Database

Participating Experts
1
Points
500
Comments
8

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Answers

 

by: lesouefPosted on 2009-08-13 at 15:43:02ID: 25093793

privileges?
try to recover the file?
what does it do when trying to delete a record? nothing? error msg?

 

by: sanderrobPosted on 2009-08-14 at 08:42:37ID: 25099263

When trying to delete the record, the option is greyed out.

 

by: lesouefPosted on 2009-08-14 at 08:49:37ID: 25099375

then the function is disabled in your privilege set. do you have full access?

 

by: sanderrobPosted on 2009-08-14 at 13:29:41ID: 25102039

I do have a user will full access.  Where do I modify a specific users permission set?

 

by: lesouefPosted on 2009-08-14 at 13:50:47ID: 25102220

full access is a privilege set where no right can be altered/removed, so I am afraid you are not full access.
privileges are in file/manage/account & privileges.
but check in which set is your account, I think you are not in the right one. but if you are not full access, you won't be able to change your group, going in circles...

 

by: sanderrobPosted on 2009-08-14 at 14:06:00ID: 25102337

I took a look as the admin account.  The user who is having the trouble, is a member of the FULL ACCESS group, which is the same access group that the admin user is in.  I'm going to get his login credentials, and check for myself to see if really isn't there.

 

by: lesouefPosted on 2009-08-14 at 14:21:20ID: 25102459

sounds weird...
would it use a custom menu where delete record would be removed?
that would grey out the toolbox "delete record" instead of removing it.

 

by: sanderrobPosted on 2009-08-16 at 18:24:05ID: 31615445

Turns out the user DID have the correct access...lol

Thanks for your help.

20120131-EE-VQP-002

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