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8.9

Parallel 4 shift, alt, ctrl key not working

Asked by pupdak in Parallels, Apple Software

Tags: Parallel 4, keyboard

I'm using Parallel 4, the newest version, to run Windows 7 and XP.  Host OS is OS X 10.5.6, Parallel build is 4.0.3810.  This issue occurs for ALL of my Windows guest OS's.  The Shift, Alt and Ctrl keys are not recognized.  This makes it difficult when passwords have capital letters in them.

I have opened a ticket with Parallel, however, the only thing i get from them is to uninstall and re-install parallel tools on the guest os.  That doesn't work!  I've completely uninstalled Parallel, reinstalled it, and reinstalled the guest OS.  Still the same thing.  SOMETIMES the keys work fine, but there is no rhyme, reason or pattern to when it does / does not work.  Most of the time it just doesn't work.

Any ideas?
[+][-]03/09/09 01:45 PM, ID: 23840671Accepted Solution

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About this solution

Zones: Parallels, Apple Software
Tags: Parallel 4, keyboard
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Solution Provided By: IIMSExpert
Participating Experts: 2
Solution Grade: B
 
[+][-]01/22/09 12:20 PM, ID: 23443182Expert Comment

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[+][-]01/22/09 12:59 PM, ID: 23443590Author Comment

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[+][-]01/22/09 01:10 PM, ID: 23443684Expert Comment

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[+][-]01/22/09 01:17 PM, ID: 23443752Author Comment

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[+][-]03/09/09 01:14 PM, ID: 23840312Expert Comment

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[+][-]03/10/09 06:55 AM, ID: 23846676Author Comment

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