Question

Entourage not syncing inbox

Asked by: rsmarzik

Entourage is syncing all folders except inbox, last email recv'd in inbox is 5/21. OWA shows new email in inbox past 5/21. All other folders in Entourage are syncing. The only strange one is sent items in OWA is now showing up as Drafts in Entourage.

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Asked On
2008-05-30 at 07:48:00ID23444758
Tags

Microsoft

,

Entourage

,

2008

Topics

Apple Software

,

Apple Operating Systems

,

Mac OS X

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: vishal_impactPosted on 2008-05-31 at 05:21:51ID: 21683515

OK
i think the database is corrupted in entourage you need to create the new database (Profile)
let me know fi you are not sure how to do it
thanks

vish

 

by: strungPosted on 2008-05-31 at 05:32:19ID: 21683535

 

by: rsmarzikPosted on 2008-05-31 at 08:15:57ID: 21683952

Thanks will give this try when I get back into office on Monday. Will let you know if it works.

 

by: vishal_impactPosted on 2008-05-31 at 15:21:13ID: 21685221

Thanks let us know by then
cheers

 

by: rsmarzikPosted on 2008-06-03 at 17:10:43ID: 31462626

Thanks for all the help.

 

by: SNicolsPosted on 2008-08-23 at 13:08:17ID: 22298282

I have this same issue and have already rebuilt my database.  I use a mac laptop and a mac desktop and all of the folders, contacts, calendar seem to synchronize just fine, but the inbox is way off-my laptop (which is correct) shows zero new messages, but desktop shows 49 new messages, and my iphone also shows 49 new messages.  All 3 should sync with my exchange server, so i can't pinpoint where the problem is.  

 

by: strungPosted on 2008-08-23 at 17:40:46ID: 22299043

Try rebuidling the database on the laptop as above. The problem may be that the laptop has not synched the information that the messages have been read back to the server.

20120131-EE-VQP-002

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