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06.11.2008 at 05:23AM PDT, ID: 23475408
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7.1

Office crashes every time when printing

Asked by dmccormi35 in Apple Software, Office & Productivity Software

Tags: , , , ,

Mac Tower , intel processor running office 04 and every time I go to print word crashes out and restarts.  Have done disc utlity to repair permissions, ran onyx to clean out system and used Linotype Font explorer X  to clean fonts.  Still crashing, also crashes when I try to print anything out of Lotus Notes too.  
This is what the crash report says : Sorry its kind of long ...


Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-06-11 08:08:28 -0400
Application Name: Microsoft Word
Application Version: 11.3.5.070413
Module Name: CoreFoundation
Module Version: unknown
Module Offset: 0x00052778
Extra app info: Reg=English Loc=0x0409


Thread 0 crashed:

#  1  0x9080d778 in _CFBundleCopyLocalizedString + 0x0000007C (CoreFoundation + 0x00052778)
#  2  0x9080d778 in _CFBundleCopyLocalizedString + 0x0000007C (CoreFoundation + 0x00052778)
#  3  0x0d2195b4 in __ZN10AResAccess21CopyExplanationStringE7ExpTypePK10__CFStringsh + 0x000000A8 (hpImaging + 0x000055b4)
#  4  0x0d21b574 in __ZN8AControl21CopyDescriptionStringEPK10__CFStringS2_ + 0x000000A8 (hpImaging + 0x00007574)
#  5  0x0d21b318 in __ZN8AControl16InitDescriptionsEP16OpaqueControlRef + 0x00000058 (hpImaging + 0x00007318)
#  6  0x0d219670 in __ZN15ABooleanControlC4EPK10__CFStringP7AAccessP16OpaqueControlRef + 0x00000028 (hpImaging + 0x00005670)
#  7  0x0d219dec in __ZN8AControl14ControlFactoryEP7AAccessPK10__CFStringP16OpaqueControlRefi + 0x000000B0 (hpImaging + 0x00005dec)
#  8  0x0d21be0c in __ZN13AControlGroup13AddNewControlEP13ADataProviderPK10__CFStringi + 0x00000060 (hpImaging + 0x00007e0c)
#  9  0x0d270da4 in __ZN20AFinishingController16MakeFinishingTabEP9ATabGroupP13ADataProviderhhh + 0x000000D0 (hpFinishing + 0x00005da4)
# 10  0x0d270800 in __ZN20AFinishingController10InitializeEPmlP16OpaqueControlRefP20OpaquePMPrintSession + 0x00000238 (hpFinishing + 0x00005800)
# 11  0x0d13723c in __Z24PrinterPopupEventHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 0x000003F0 (PrintCocoaUI + 0x0001223c)
# 12  0x0d128c5c in __Z34DeallocPageSetupDialogHandlerTimerP16__EventLoopTimerPv + 0x0000056C (PrintCocoaUI + 0x00003c5c)
# 13  0x0d12a398 in __Z34DeallocPageSetupDialogHandlerTimerP16__EventLoopTimerPv + 0x00001CA8 (PrintCocoaUI + 0x00005398)
# 14  0x0d12914c in __Z34DeallocPageSetupDialogHandlerTimerP16__EventLoopTimerPv + 0x00000A5C (PrintCocoaUI + 0x0000414c)
# 15  0x0d1297fc in __Z34DeallocPageSetupDialogHandlerTimerP16__EventLoopTimerPv + 0x0000110C (PrintCocoaUI + 0x000047fc)
# 16  0x0d12f634 in _PMPrivateSetItemProc + 0x00000444 (PrintCocoaUI + 0x0000a634)
# 17  0x0d12fcc4 in _PMPrivateSetItemProc + 0x00000AD4 (PrintCocoaUI + 0x0000acc4)
# 18  0x0d12ea38 in _PMPrivatePrintDialogMain + 0x000000E4 (PrintCocoaUI + 0x00009a38)
# 19  0x93122af8 in _PJCPrintDialogMain + 0x00000068 (Print + 0x00002af8)
# 20  0x93123634 in _PMSessionPrintDialogMain + 0x000000DC (Print + 0x00003634)
# 21  0x0106aa90 in  (Microsoft_Office_2001Z + 0x000544f0)
# 22  0x021bc838 in  (Microsoft Word + 0x0019cdd8)
# 23  0x021bb794 in  (Microsoft Word + 0x0019bd34)
# 24  0x021b88d4 in  (Microsoft Word + 0x00198e74)
# 25  0x0212e0a4 in  (Microsoft Word + 0x0010e644)
# 26  0x0212f06c in  (Microsoft Word + 0x0010f60c)
# 27  0x0212e504 in  (Microsoft Word + 0x0010eaa4)
# 28  0x0212e2c8 in  (Microsoft Word + 0x0010e868)
# 29  0x0105cab4 in  (Microsoft_Office_2001Z + 0x00046514)
# 30  0x0059dec8 in  (MCPZ.stb + 0x0002cf38)
# 31  0x0059de48 in  (MCPZ.stb + 0x0002ceb8)
# 32  0x0059ddd8 in  (MCPZ.stb + 0x0002ce48)
# 33  0x0059dc88 in  (MCPZ.stb + 0x0002ccf8)
# 34  0x9329b930 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x000002B0 (HIToolbox + 0x00007930)
# 35  0x9329b088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 36  0x932a1e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 37  0x9331a7e4 in __Z18SendHICommandEventmPK9HICommandmmhP20OpaqueEventTargetRefS3_PP14OpaqueEventRef + 0x00000178 (HIToolbox + 0x000867e4)
# 38  0x9334a69c in _SendMenuItemSelectedEvent + 0x00000084 (HIToolbox + 0x000b669c)
# 39  0x9334a5a4 in __Z19FinishMenuSelectionP8MenuDataS0_P10MenuResultS2_mmmh + 0x0000008C (HIToolbox + 0x000b65a4)
# 40  0x93331a50 in __Z14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 0x00000190 (HIToolbox + 0x0009da50)
# 41  0x93331538 in _MenuSelect + 0x00000060 (HIToolbox + 0x0009d538)
# 42  0x0059d070 in  (MCPZ.stb + 0x0002c0e0)
# 43  0x9329b930 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x000002B0 (HIToolbox + 0x00007930)
# 44  0x9329b088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 45  0x932a1e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 46  0x934913f8 in __Z16HandleMouseEventP14OpaqueEventRef + 0x00000180 (HIToolbox + 0x001fd3f8)
# 47  0x932a21f8 in __Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 0x000001EC (HIToolbox + 0x0000e1f8)
# 48  0x9329bb80 in __Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 0x00000500 (HIToolbox + 0x00007b80)
# 49  0x9329b088 in __Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 0x00000170 (HIToolbox + 0x00007088)
# 50  0x932a1e8c in _SendEventToEventTarget + 0x00000024 (HIToolbox + 0x0000de8c)
# 51  0x0059384c in  (MCPZ.stb + 0x000228bc)
# 52  0x020f3a98 in  (Microsoft Word + 0x000d4038)
# 53  0x020205f8 in  (Microsoft Word + 0x00000b98)
# 54  0x01023460 in  (Microsoft_Office_2001Z + 0x0000cec0)
# 55  0x02020074 in  (Microsoft Word + 0x00000614)
# 56  0x02b0703c in  (Microsoft Word + 0x00ae75dc)

PPC Thread State:
srr0: 0x9080d778 srr1: 0x0200f030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x9080d778  ctr: 0x907c6d08   mq:0x00000000
  r0: 0x9080d760   r1: 0xbfffc9b0   r2: 0x00000040   r3:0x00000034
  r4: 0x9086ed0c   r5: 0x0d2379f4   r6: 0x0d231b9c   r7:0xa07c0e44
  r8: 0x000007c8   r9: 0x00000007  r10: 0x0d238ae0  r11:0x000007c8
 r12: 0x907c6d08  r13: 0x00000003  r14: 0x00000000  r15:0x02f743e8
 r16: 0x0d15962c  r17: 0x0d15962c  r18: 0x0d02ed90  r19:0x0d066e90
 r20: 0x0d0662d0  r21: 0x0cdf3e10  r22: 0x00000000  r23:0x0d2379f4
 r24: 0x0d085360  r25: 0x00000000  r26: 0x0d238ae0  r27:0x00000000
 r28: 0xffffffff  r29: 0x0d2379f4  r30: 0x00000000  r31:0x9080d70c


Thread 1:

#  1  0x900411f8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib + 0x000411f8)
#  2  0x90040fc4 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00040fc4)
#  3  0x90040dec in _sleep + 0x0000008C (libSystem.B.dylib + 0x00040dec)
#  4  0x016f615c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x0006715c)
#  5  0x016f5628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066628)
#  6  0x016f5754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066754)
#  7  0x016f6234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067234)
#  8  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x900411f8 srr1: 0x0000f030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x90040fc4  ctr: 0x900411f0   mq:0x00000000
  r0: 0xffffffa6   r1: 0xf0080a40   r2: 0x01fc93fc   r3:0x00000001
  r4: 0xad0e81ec   r5: 0x00000000   r6: 0x00000000   r7:0x00000000
  r8: 0x90041128   r9: 0x00000000  r10: 0x90032824  r11:0xa0006c10
 r12: 0x900411f0  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
 r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
 r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
 r24: 0x901c0e50  r25: 0xf0080b20  r26: 0xa0010e50  r27:0xa0010e50
 r28: 0x00000001  r29: 0xad0e81ec  r30: 0xf0080b18  r31:0x90040e50


Thread 2:

#  1  0x90054388 in _semaphore_timedwait_signal_trap + 0x00000008 (libSystem.B.dylib + 0x00054388)
#  2  0x90070be8 in _pthread_cond_timedwait_relative_np + 0x0000022C (libSystem.B.dylib + 0x00070be8)
#  3  0x90bf93f0 in _TSWaitOnSemaphoreCommon + 0x000000AC (CarbonCore + 0x0006e3f0)
#  4  0x90c0138c in _TimerThread + 0x00000038 (CarbonCore + 0x0007638c)
#  5  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x90054388 srr1: 0x0000f030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x90070be8  ctr: 0x90054380   mq:0x00000000
  r0: 0xffffffd9   r1: 0xf0101ce0   r2: 0x00000001   r3:0x00005303
  r4: 0x00005403   r5: 0x00000008   r6: 0x13d90630   r7:0x00000000
  r8: 0x90b8c170   r9: 0xa0001fac  r10: 0x00000000  r11:0xa0006be0
 r12: 0x90054380  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
 r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
 r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
 r24: 0x00000000  r25: 0xa00009dc  r26: 0xa0b8beb4  r27:0xa0b8bee8
 r28: 0xf0101e00  r29: 0xa0001fac  r30: 0xa0001fac  r31:0x900709dc


Thread 3:

#  1  0x9005afe0 in _accept + 0x0000000C (libSystem.B.dylib + 0x0005afe0)
#  2  0x01692934 in _FWaitForConnection + 0x00000030 (ShMem + 0x00003934)
#  3  0x00749970 in  (MCPCoreZ + 0x00015310)
#  4  0x006aa384 in  (MCPZ.stb + 0x001393f4)
#  5  0x006aa568 in  (MCPZ.stb + 0x001395d8)
#  6  0x90c37cbc in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x000accbc)
#  7  0x90bc6790 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b790)
#  8  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x9005afe0 srr1: 0x0000d030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x01692934  ctr: 0x9005afd4   mq:0x00000000
  r0: 0x0000001e   r1: 0xf01829a0   r2: 0x00000000   r3:0x00000021
  r4: 0xf01829e8   r5: 0xf01829e0   r6: 0xf0182cc0   r7:0x00000004
  r8: 0x00000000   r9: 0x00000098  r10: 0x00000000  r11:0x01700110
 r12: 0x9005afd4  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
 r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
 r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
 r24: 0x00000000  r25: 0x00000000  r26: 0x00000000  r27:0x0195ca00
 r28: 0x00000000  r29: 0x00363c20  r30: 0xf0182aa8  r31:0xf0182aa8


Thread 4:

#  1  0x90023c60 in _recvfrom + 0x0000000C (libSystem.B.dylib + 0x00023c60)
#  2  0x01692af0 in _FReceiveMessage + 0x00000084 (ShMem + 0x00003af0)
#  3  0x00749ae8 in  (MCPCoreZ + 0x00015488)
#  4  0x006aa798 in  (MCPZ.stb + 0x00139808)
#  5  0x006aa930 in  (MCPZ.stb + 0x001399a0)
#  6  0x90c37cbc in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x000accbc)
#  7  0x90bc6790 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b790)
#  8  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x90023c60 srr1: 0x0000d030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x01692af0  ctr: 0x90023c54   mq:0x00000000
  r0: 0x0000001d   r1: 0xf0203ba0   r2: 0x00000000   r3:0x00000026
  r4: 0xf0203c98   r5: 0x00000098   r6: 0x00000000   r7:0x00000000
  r8: 0x00000000   r9: 0xa0001fac  r10: 0x0000000a  r11:0xa000649c
 r12: 0x90023c54  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
 r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
 r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
 r24: 0x00000000  r25: 0x00000000  r26: 0x00000000  r27:0x01cbea00
 r28: 0x00000000  r29: 0xf0203c98  r30: 0xf0203c84  r31:0xf0203c84


Thread 5:

#  1  0x90054388 in _semaphore_timedwait_signal_trap + 0x00000008 (libSystem.B.dylib + 0x00054388)
#  2  0x90070be8 in _pthread_cond_timedwait_relative_np + 0x0000022C (libSystem.B.dylib + 0x00070be8)
#  3  0x90c044ac in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore + 0x000794ac)
#  4  0x006aaad4 in  (MCPZ.stb + 0x00139b44)
#  5  0x90c37cbc in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x000accbc)
#  6  0x90bc6790 in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b790)
#  7  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x90054388 srr1: 0x0200f030               vrsave: 0x00000000
 xer: 0x00000000   lr: 0x90070be8  ctr: 0x90054380   mq:0x00000000
  r0: 0xffffffd9   r1: 0xf0284c60   r2: 0x00000001   r3:0x00005503
  r4: 0x00005603   r5: 0x0000003c   r6: 0x00000000   r7:0xf0284be0
  r8: 0x00000010   r9: 0xa0001fac  r10: 0x0ce018d2  r11:0xa0006be0
 r12: 0x90054380  r13: 0x00000000  r14: 0x00000000  r15:0x00000000
 r16: 0x00000000  r17: 0x00000000  r18: 0x00000000  r19:0x00000000
 r20: 0x00000000  r21: 0x00000000  r22: 0x00000000  r23:0x00000000
 r24: 0x00000000  r25: 0xa00009dc  r26: 0xa0b8bc00  r27:0x0cda1d58
 r28: 0xf0284d10  r29: 0xa0001fac  r30: 0xa0001fac  r31:0x900709dc


Thread 6:

#  1  0x9001f88c in _select + 0x0000000C (libSystem.B.dylib + 0x0001f88c)
#  2  0x907f1240 in ___CFSocketManager + 0x000001D8 (CoreFoundation + 0x00036240)
#  3  0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002bd04)

PPC Thread State:
srr0: 0x9001f88c srr1: 0x0000d030               vrsave: 0x00000000
 xer: 0x20000000   lr: 0x907f1240  ctr: 0x9001f880   mq:0x00000000
  r0: 0x0000005d   r1: 0xf0396c70   r2: 0x00301530   r3:0x00000040
  r4: 0x003e0200   r5: 0x003dfe20   r6: 0x00000000   r7:0x00000000
  r8: 0x00000000   r9: 0x00000014  r10: 0x00000008  r11:0xa07bc678
 r12: 0x9001f880  r13: 0x00000000  r14: 0x00000000  r15:0xa07c1070
 r16: 0xa07c1070  r17: 0xa07c1070  r18: 0xa07c1070  r19:0x00000002
 r20: 0x003e0210  r21: 0x003e0280  r22: 0xa07c1070  r23:0x003dfe20
 r24: 0x003e0200  r25: 0x00000040  r26: 0xa07c4a6c  r27:0xa07c4a68
 r28: 0x00000000  r29: 0xf0396dc0  r30: 0xa07c4a58  r31:0x907f1070


Loaded modules:

0: LaunchCFMApp: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
1: MicrosoftLSLibZ (11.3.6.070511 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: PowerPlantZ (11.3.6.070511 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.3.6.070511 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.3.6.070511 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.3.6.070511 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
6: Microsoft_Office_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
7: Microsoft_DrawingUI_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
8: Microsoft_Drawing_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Office
9: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
10: MagicMenuEnabler (8.0.2 Reg=English Loc=0x0000): /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/MagicMenuEnabler
11: Microsoft Word (11.3.5.070413 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Microsoft Word
12: Microsoft OLE X (11.3.5.070402 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft OLE
13: Microsoft Framework DB (11.3.3.061213 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework
14: English Thesaurus (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2004/Shared Applications/Proofing Tools/English Thesaurus
15: VBE (11.2.0.050718 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Visual Basic for Applications
16: MicrosoftOLE2TypesLib (11.2.0.050718 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Visual Basic for Applications
17: Riched20 (11.2.0.050718 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Visual Basic for Applications
18: fm20 (11.2.0.050718 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Visual Basic for Applications
19: fm20ENU (11.2.0.050718 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Visual Basic for Applications
20: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2004/Shared Applications/Proofing Tools/English Spelling
21: QuickTimeFireWireDV (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV
22: AppleIntermediateCodec (124 Reg=English Loc=0x0000): /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec
23: ApplePixletVideo (1.2d16 Reg=English Loc=0x0000): /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
24: PrintCocoaUI (163.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
25: WordPDE (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/WordPDE.plugin/Contents/MacOS/WordPDE
26: AdobePDFPDE (6.0.2 Reg=(null) Loc=0x0000): /Library/Printers/PPD Plugins/AdobePDFPDE.plugin/Contents/MacOS/AdobePDFPDE
27: AdobePDFPDE700 (7.0.0 Reg=(null) Loc=0x0000): /Library/Printers/PPD Plugins/AdobePDFPDE700.plugin/Contents/MacOS/AdobePDFPDE700
28: AdobePDFPDE800 (8.0.0 Reg=(null) Loc=0x0000): /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
29: EDOXJobTicket (1.0.1 Reg=English Loc=0x0000): /Library/Printers/PPD Plugins/EDOXJobTicket.plugin/Contents/MacOS/EDOXJobTicket
30: hpColorOptions (2.4.0.316 Reg=English Loc=0x0000): /Library/Printers/hp/PDEs/hpColorOptions.plugin/Contents/MacOS/hpColorOptions
31: hpImaging: /Library/Printers/hp/Frameworks/hpImaging.framework/Versions/C/hpImaging
32: hpEdgeToEdge (2.4.0.316 Reg=English Loc=0x0000): /Library/Printers/hp/PDEs/hpEdgeToEdge.plugin/Contents/MacOS/hpEdgeToEdge
33: hpFinishing (2.4.0.316 Reg=English Loc=0x0000): /Library/Printers/hp/PDEs/hpFinishing.plugin/Contents/MacOS/hpFinishing
34: libPPDLib.dylib: /System/Library/Printers/Libraries/libPPDLib.dylib
35: libLW8Utils.dylib: /System/Library/Printers/Libraries/libLW8Utils.dylib
36: CoreMediaAuthoringPrivate: /System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versions/A/CoreMediaAuthoringPrivate
37: CoreMediaPrivate: /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
38: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
39: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
40: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
41: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
42: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
43: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
45: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
46: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
47: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
48: libauto.dylib: /usr/lib/libauto.dylib
49: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
50: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
51: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
52: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
53: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
54: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
55: libz.1.dylib: /usr/lib/libz.1.dylib
56: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
57: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
58: libbsm.dylib: /usr/lib/libbsm.dylib
59: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
60: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
61: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
62: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
63: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
64: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
65: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
66: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
67: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
68: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
69: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
70: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
71: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
72: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
73: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
74: libcups.2.dylib: /usr/lib/libcups.2.dylib
75: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
76: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
77: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
78: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
79: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
80: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
81: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
82: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
83: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
84: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
85: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
86: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
87: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
88: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
89: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
90: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
91: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
92: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
93: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
94: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
95: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
96: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
97: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
98: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
99: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
100: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
101: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
102: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
103: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
104: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
105: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
106: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
107: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
108: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
109: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
110: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
111: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
112: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
113: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
114: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
115: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
116: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
117: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
118: libmx.A.dylib: /usr/lib/libmx.A.dylib
119: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
120: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
121: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
122: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
123: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
124: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
125: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
126: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
127: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
128: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
129: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
130: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
131: QuickTimeComponents (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
132: QuickTimeH264 (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
133: QuickTimeMPEG4 (861 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
134: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
135: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue

Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S165)
CPU: G5 (970), Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1920 x 1200, depth = 32, ltbr = 0, 0, 1200, 1920

Microsoft Application Information:
Error Reporting UUID: 0E764C00-C6B1-11D9-AF59-000D9370A6F0
Time from launch: 0 hours, 1 minutes, 12 seconds
Total errors on this client: 27
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[+][-]06.13.2008 at 06:39AM PDT, ID: 21778659

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[+][-]06.14.2008 at 08:56AM PDT, ID: 21785774

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[+][-]06.16.2008 at 06:43AM PDT, ID: 21793476

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[+][-]06.17.2008 at 06:43AM PDT, ID: 21802860

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[+][-]06.17.2008 at 06:47AM PDT, ID: 21802913

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[+][-]06.17.2008 at 07:43AM PDT, ID: 21803509

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About this solution

Zones: Apple Software, Office & Productivity Software
Tags: microsoft, office, 2004, running on Mac intel tower, error signature: exc_bad_access
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Solution Provided By: pheidius
Participating Experts: 2
Solution Grade: A
 
 
[+][-]06.23.2008 at 08:56AM PDT, ID: 21847538

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20080716-EE-VQP-32 - Hierarchy / EE_QW_2_20070628