I have updated my software package in GPO to install QT 7.6.17.73 over the previous QT. Now after the reboot and install of the GPO Package everything seems to be fine but when I click on QT it wont open and give "Please Install Apple Application Support" error. All we have done is modify the QuickTime.msi in orca so the only language is 1033 and set the GPO to ignore language. We started the executable on a machine then went to the temp directory and extracted all files that populated it. Normally there are only 3 for QT but this time there were 4 with Apple Application Support being the new one. Doing a manual install everything works but when the GPO references the QuickTIme.msi, that is part of the original 4 files extracted, it seems to install properly. We checked the logs and can see where the package was Assigned then Installed and when we look at appwiz.msc we can see QT has the new name we gave it according to the GPO but when we go to run QT on that very same box we get the error above.........BTW we are running W2K3 SP2....Any ideas on this?
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Nappy d,
Thanks for the response but that didnt work. We have tried taking all instances out of ORCA regarding Apple Application Support and it still gives us the same error. What is interesting is that if we manually install it on another computer without altering it in ORCA it installs fine, but if we try and use a GPO it fails with this error. I cannot find the relation from 1 msi to another where it may call the Apple Application Support. Any other ideas....
So here is the Answer that worked for us:
Shortcut to: http://discussions.apple.c
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by: nappy_dPosted on 2009-09-22 at 08:36:33ID: 25394039
Open the msi again in ORCA and remove the table for the Apple Application support.