Question

Registration issues with iWork8 on an Mac running OS X Leopard

Asked by: kumarbabu

I had to reinstall my OS on my mac laptop. After I reinstalled iWork8 (purchased at Micro Center last year) it asked me for a registration number. There is no registration number on the box or on the CD or on the manual. I tried all the serial numbers on the box, one by one but I kept getting the message that it couldnt be registered. During the original installation it had asked me for a registration number and though it said that it was an invalid number, it allowed me to use iWork8. Because of the re-installtion I can not use iWork8. Does anybody know how to solve this problem.?

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Asked On
2009-10-10 at 10:13:57ID24801797
Tags

iWork

Topics

Apple Software

,

Mac OS 10.5 (Leopard)

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: splaitPosted on 2009-10-11 at 01:08:26ID: 25545207

Based on your statement that iWorks told you you had an invalid serial number when you first installed it, I suspect you were running in a reduced functionality mode on your original Mac.

Anyway, try The Genius Bar at one of the local Apple stores.  They can walk you through the process. (Make sure you have your installation disk available when you call them.)   I suspect they will need to give you a registration number, if they will do that.  Pick an Apple Store out of the list generated here:

http://www.apple.com/retail/locator/index.html?storename=Apple%20Store&q=30350

One discussion I read on this issue is here:

http://discussions.apple.com/thread.jspa?threadID=2123219&tstart=0

There are hacked serial numbers all over the web, but using one of those could have a negative impact somewhere down the road.  In other words, I don't recommend using one!

Another possibility is to upgrade to iWork 09

Let me know here what you find out, please.

 

by: strungPosted on 2009-10-11 at 06:59:12ID: 25545920

If you did an archiva and install, you can recover the serial number by copying the plist file as described here:

http://discussions.apple.com/thread.jspa?threadID=1209011

 

by: strungPosted on 2009-10-11 at 06:59:45ID: 25545922

If you bought the inBox version, there is a registration code printed on a small eight pages booklet.

 

by: kumarbabuPosted on 2009-10-12 at 11:57:27ID: 25553957

Unfortunately, the new OS was installed before any backups were made or anything was archived. Hence it would not be possible to use the plist file. Additionally, there was no eight page booklet in the box that I purchased.

 

by: splaitPosted on 2009-10-12 at 16:59:59ID: 25556078

Have you spoken to Apple?

 

by: kumarbabuPosted on 2009-10-12 at 18:20:26ID: 31639655

It did not solve the problem; just provided some areas to look at.

20120131-EE-VQP-002

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