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Problems with Quicktime movie

Hi, I closed the question here dealing with this question:
https://www.experts-exchange.com/questions/26423645/Quicktime-Movie-not-visible-in-some-browsers.html

Because I thought I had an answer. But unfortunately I did not. So I am starting a new question, can you please look at the link above for details? I've asked the client to tell me the version of browser he is using for IE and FF. Thanks.

Melody Scott

ASKER

Oh, I checked with my hosting service and they said, "We are not blocking .mov files at all on our servers. You will be able to include them in your site just fine as long as your embed code is correct. I would recommend checking this out: http://jakeludington.com/project_studio/20050911_embedding_quicktime_mov.html"

What I seem to be missing is: <param name="type" value="video/quicktime" height="320" width="800">

Does that sound right to everyone? Thanks.

Melody Scott

ASKER

More information- the client is running Firefox version 3.5.9 & Internet Explorer 8 version 8.0.7600.16385

He had trouble on those two browsers.

ASKER CERTIFIED SOLUTION

Naser Gabaj

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Melody Scott

ASKER

Thank you Naser! He says he sees other virtual tours no problem, so he may fight this a little. Would you suggest I show him other quicktime sites and see if he has the same issues first?

Naser Gabaj

I agree, Let's try it this way, and then if the problem still exist then we will try somethings else.

Good luck

Melody Scott

ASKER

Sorry for the delay, my client has some family issues and isn't at work right now.

Melody Scott

ASKER

I went with a flash solution instead, but I believe this is the correct answer.