Link to home
Start Free TrialLog in
Avatar of Marketing_Insists
Marketing_Insists

asked on

Backup-Exec & Dominos Server



I have Veritus Backup-Exec 9.1 with the Dominos agent backing up Dominos r6.5.1 on a nightly basis

Every now and then (due to a tape/tape-drive malfunction) the backup stalls on loading the media and can't be canceled from the Veritus console (console does not respond to backup cancel requests).

Stopping and starting the Veritus backup service frees the Veritus console, and then I can run the backup.

Now here's the Dominos issue:  Within 50 minutes of having stop/started of the Veritus backup services and initiating backup, the Dominos service abruptly terminates.  No more e-mail.  In which case the server either reboots after a certain amount of downtime or needs to be started by myself.

Has this ever happened to anyone else?  Any ideas on what's happening?
Avatar of HemanthaKumar
HemanthaKumar

Did you check the log files any reported errors (both domino and veritas) ?

I have no knowlege on this backup s/w but that would be the place where you should start

~Hemanth
Avatar of Marketing_Insists

ASKER

The logs for Dominos seem to be scant, simply ending abruptly w/out precursor to an issue.  

Can I enable a more detailed logging for dominos?

Hmmm... What OS? Is it windows? I'm inclined to check the OS logs as well, and next time it happens, keep an eye on CPU and memory usage.

I've had issues before where stopping services for crashed programs on windows doesn't release the memory and can create issues as you describe. Especially if you are then starting the service again and initiating a backup - putting extra load on the server... Worth a look anyway.

GL :)
ASKER CERTIFIED SOLUTION
Avatar of blackberrymspl
blackberrymspl
Flag of Singapore image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
blackberrymspl:
regarding the agent version yoiu said:
  > under selection , right click domino server and check properties

Is this from the Server Manager for Dominos?
if so, I can't seem to locate it


jjpaton:
it's windows 2003.  The logs indicate that the dominos service terminated unexpectedly, but that's it.  
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial