wha_gwan
asked on
Outlook reaccurence
Hey people.....
I have a user that has a annoying problem with they're outlook.
Every Monday morning, she arrives into the office and when she loads up her outlook, her old appointments from last year pop up. I've had a look on the microsoft website and they suggest that i run 2 commands. one being cleanreminders and can't remember the other
These haven't work and am at my tether....can anyone help
I have a user that has a annoying problem with they're outlook.
Every Monday morning, she arrives into the office and when she loads up her outlook, her old appointments from last year pop up. I've had a look on the microsoft website and they suggest that i run 2 commands. one being cleanreminders and can't remember the other
These haven't work and am at my tether....can anyone help
ASKER
The user has got Microsoft outlook sp-3 and i think the reminders are coming from the server as the user hasn't got a pst file set up.
Yep, that does sound like the command lines i was given to run. It has been suggested to me to actually back up the calender and then delete all entries, then restore......but not sure i want to go down that route!!
Yep, that does sound like the command lines i was given to run. It has been suggested to me to actually back up the calender and then delete all entries, then restore......but not sure i want to go down that route!!
Outlook 2000 with Service Pack 3?
Since this is an Exchange Server mailbox, rather than a PST file, can you have the user log onto a different computer and open Outlook, so we will know if the issue is with the desktop or the mailbox itself?
Since this is an Exchange Server mailbox, rather than a PST file, can you have the user log onto a different computer and open Outlook, so we will know if the issue is with the desktop or the mailbox itself?
ASKER
Hi,
I've asked the user to log onto a different computer and it still seems to be happening there.....as you say, i guess this is a problem with the actual mailbox then
I've asked the user to log onto a different computer and it still seems to be happening there.....as you say, i guess this is a problem with the actual mailbox then
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ASKER
Thanks a lot for the link....Great help!!!!
Here's the points for ya!
Here's the points for ya!
Are these reminders from a PST file or Exchange Mailbox? If Exchange, do you use Veritas backup?
The command could have been one of these:
outlook.exe /cleanfreebusy
outlook.exe /resetfolders