keyfobs
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I get 300 emails per day and need a way to "ONE CLICK" reply to rapidly to common questions
hi experts.
i'm currently using Outlook Express 6 and i answer 200-300 emails per day, answering customer's questions in my small business. 80% of my emails require one of 9 responses.
i need a way to "one click reply" to answer the customer's questions. i don't believe OE6 or OE are capapble of this.
my temporary solution has been ot create nine separate text files and open all their little windows next to the OE inbox. i highlight all the text in each box and copy and paste and copy and paste and copy and paste and copy and............
also, i'm considering going to IMAP because i have an employee that soon be answering emails too.
i'm using Mozilla Thunderbird occasionally for IMAP. just a FYI. maybe someone knows of a plug-in for thunderbird and/or outlook express?
help...i'm dyin' over here!
TX
MARK
i'm currently using Outlook Express 6 and i answer 200-300 emails per day, answering customer's questions in my small business. 80% of my emails require one of 9 responses.
i need a way to "one click reply" to answer the customer's questions. i don't believe OE6 or OE are capapble of this.
my temporary solution has been ot create nine separate text files and open all their little windows next to the OE inbox. i highlight all the text in each box and copy and paste and copy and paste and copy and paste and copy and............
also, i'm considering going to IMAP because i have an employee that soon be answering emails too.
i'm using Mozilla Thunderbird occasionally for IMAP. just a FYI. maybe someone knows of a plug-in for thunderbird and/or outlook express?
help...i'm dyin' over here!
TX
MARK
ASKER
fire away, i can swith. i've used it and i have it.
thanks,
mark
thanks,
mark
Hi, Mark.
Ok, I can approach this in two ways. One, I can create a single macro for you to run that will pop up a dialog-box where you'll enter a number corresponding to the response you want to use and it'll insert it. Two, I can create nine different macros, and you'll need to run the correct one to insert a response. Which would you prefer?
Ok, I can approach this in two ways. One, I can create a single macro for you to run that will pop up a dialog-box where you'll enter a number corresponding to the response you want to use and it'll insert it. Two, I can create nine different macros, and you'll need to run the correct one to insert a response. Which would you prefer?
ASKER
hello and thanks BlueDevilFan.
whatever results in the fewest time/mouse clicks to execute. using my current "cut and paste" method, it takes six clicks. this may sound lame, complaining about # of clicks, but when dealing with the volume of email i have, it will make a huge difference in time savings and mental well being....i feel like a robot.
thanks much!
mark
whatever results in the fewest time/mouse clicks to execute. using my current "cut and paste" method, it takes six clicks. this may sound lame, complaining about # of clicks, but when dealing with the volume of email i have, it will make a huge difference in time savings and mental well being....i feel like a robot.
thanks much!
mark
Another couple of quick and easy solutions if you decide to continue using Outlook Express:
1. Use a cliptray utility which lets you keep multiple text files that can easily be pasted directly from your clipboard
2. Use a hotkey to insert text into the messages which is pretty much the same as #1, just different methodology
1. Use a cliptray utility which lets you keep multiple text files that can easily be pasted directly from your clipboard
2. Use a hotkey to insert text into the messages which is pretty much the same as #1, just different methodology
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ASKER
brilliant! thanks BlueDevilFan for the perfect solution! Carpel Tunnel Syndrome be gone!
You're welcome. Glad I could help.
Sorry, I don't use or know much about Outlook Express so I can't help with it. If you ever decide to switch to the full version of Outlook, then I could solve this for you.
Cheers!