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02.13.2006 at 01:58PM PST, ID: 21735202
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Receive "The messaging interface has returned an unknown error. If the problem persists, restart Outlook." error when printing an email.

Tags: interface, returned, unknown, has, messaging
IN Outlook 2003 I received the following error when trying to print a message from the main view: Receive "The messaging interface has returned an unknown error. If the problem persists, restart Outlook." . This error is received when you click on the print icon while the message line is selected in the main view. If you open the messgae and click print it acts like it is printing but never prints anything and I do not receive the error above.

I have tried a detect and repair fix, made sure the PST wasn't to large (~500k) and even removed and reinstalled the entire MS office 2003 suite.

Anyone have any ideas as to what to look at to resolve this?

John
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Question Stats
Zone: Software
Question Asked By: EngleHomes
Solution Provided By: ccimonroe
Participating Experts: 4
Solution Grade: C
Views: 1761
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02.13.2006 at 10:31PM PST, ID: 15948626

Rank: Guru

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02.13.2006 at 11:14PM PST, ID: 15948802

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03.01.2006 at 03:49PM PST, ID: 16080644

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03.02.2006 at 07:58AM PST, ID: 16085757

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03.02.2006 at 03:38PM PST, ID: 16090540

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02.13.2006 at 10:31PM PST, ID: 15948626

Rank: Guru

Hi EngleHomes,

What are the printers inside your Printers folder? Apart from a physical printer there can be additional program related Printers dumped in to the printers folder.

Best regards

Upul
 
02.13.2006 at 11:14PM PST, ID: 15948802

Rank: Guru

Also appreciate if you can enlighten us on the following.
1. Does this happen to all messages? Or only with certain emails? If its the latter what type of emails?
2. How is your outlook 2003 set up?
3. Do you share your calendar with other users?
Awaiting your reply.
 
03.01.2006 at 03:49PM PST, ID: 16080644
I just ran across the same problem. In my case, the user had checked an option to also print the Taskpad. Turning off that option resolved the issue.

File, print, (Daily Style), page setup, uncheck TaskPad, then print
Accepted Solution
 
03.02.2006 at 07:58AM PST, ID: 16085757
Sorry all, the issue had to be resolved right away so I ended up deleting and rebuilding the user profile which resolved the issue. However, I will award points to ccimonroe because in further discussions with the user this might possibly have been the issue, although the user wasn't sure.
 
03.02.2006 at 03:38PM PST, ID: 16090540
The above answer resolved this exact issue for a customer I was working with.
Good job!
 
 
01.22.2008 at 03:42PM PST, ID: 20719585
I resolved this issue by moving the pst files out of ****c:\Documents and Settings\%username%\ Local Settings\Application Data\Microsoft\Outlook**** to another folder and then deleting the rest of the contents of that folder ****c:\Documents and Settings\%username%\ Local Settings\Application Data\Microsoft\Outlook****
 
 
 
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