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Ding28

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CRC Errors Every Time I Try To Install A Game

This has been happening for awhile now.  I thought that it might just be a couple of games that were causing it, but it's happened on every game in the last 10 games I've played.  When I install a game, at some point during the installation, I get a CRC error saying that something from the CD is corrupt and to reinstall.  I have tried disabling my antivirus software, and using two different DVD drives to install, one set up with DMA, the other with PIO.  Usually, when I ignore the files that weren't installed, the game might still run, though it will crash a lot, like Prince of Persia.  I'm out of ideas for why this is happening.  Maybe my memory stick is going bad and isn't able to take files from drives anymore.  I doubt that both my DVD drives went bad at the same time.
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Luc Franken
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Hi Ding28,

I think you have a virus running. Try scanning for it (even though you allready have a virusscanner on your computer)
http://housecall.antivirus.com

Greetings,

LucF
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Ding28

ASKER

I've had this problem for at least two reformattings now, so I don't think it was a virus, but I ran a scan anyway.  Nothing came up.
Are you running your computer overclocked?
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ASKER

No overclocking.
Then it looks to me like a faulty IDE controller :(

one thing you might want to try: Set your bios to "Safe settings" or whatever it's called in your bios. See if that helps.
Hey,

Try using a cd-rom cleaner, you can get it from any good music store lol.  Your lens might have a bit of dust or something on, and when it get's to a specific sector it's at an angle so it mis-reads.

FYI: It's a CD with brushes on either side on the silver surface, try to get the one which uses alcohol.

gl

jus

CRC is
 
Short for cyclic redundancy check, a common technique for detecting data transmission errors. Transmitted messages are divided into predetermined lengths that are divided by a fixed divisor. According to the calculation, the remainder number is appended onto and sent with the message. When the message is received, the computer recalculates the remainder and compares it to the transmitted remainder. If the numbers do not match, an error is detected.

could be one of the following

one your cable to the CD player needs to be re-seated, to the motherboard
 it could be also bad memory - did just happen after a upgrade

you might have a virus on you computer,
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ASKER

I already tried cleaning the drives with a CD lens cleaner.  I haven't tried setting my BIOS to safe settings yet, though.  But I did already try a full virus scan with NAV that came up clean.  

tomar31, how do you re-seat a CD drive, and how can I tell if it's bad memory?
Try altering the DMA options for your CD Drive.
I had this recently on a computer I upgraded to Windows XP Pro.

In Device Manager, Under Hard Disk Controllers, Change the DMA Mode for the Channel you CD Drive sits on to PIO Mode
and try installing games again.

See here for more info http://www.microsoft.com/whdc/hwdev/tech/storage/IDE-DMA.mspx
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ASKER

I already tried changing from DMA to PIO
Did you upgrade or was it a clean installation?
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ASKER

Clean install, and I've reformatted since it started with another clean install of XP Pro with the same problems.

I put up a copy of my DxDiag at: http://www.ic.sunysb.edu/Stu/ganger/DxDiag.txt   Don't know if it will be helpful for this.
It still looks like a faulty IDE controller to me. All drivers seem fine to me.
You might want to try this:

Disconnect your D: drive and put one of the DVD drives as slave on that cable. See if that helps, if it does, you are looking at either a faulty cable or a faulty secondary IDE controller.
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ASKER

I tried setting my BIOS to safe settings, but then my mouse stopped working, so I set it to optimized and then the computer would crash when it started up windows.  I eventually tried disabling the serial ports and now windows and my mouse work again.  I have since flashed my BIOS.
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I tried what you said, plugging my slave DVD drive as a slave into the primary IDE channel.  I installed a couple of games, and they had no CRC errors at all, even with DMA on.  I guess you're right about the secondary IDE controller being bad.  What can I do to fix it, or do I have to buy a new motherboard?
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Luc Franken
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Ding28, Please respond to the comments from the Experts.
See:  https://www.experts-exchange.com/help.jsp#hi49 Thank you, turn123 (s)
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Sorry, it took a long time for my new IDE controller to arrive.  I installed it and I haven't had any CRC errors, though I haven't used it too much yet.  Hopefully, I'll never see another CRC error.
Good to hear that.
Ding28,

What is the status of this question?  I ask because you haven't accepted an answer but I don't see what the question you need answered is :-).

Thanks,
Turn123
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I wanted to do thorough testing before I concluded that the new IDE controller fixed it.  And I have since installed all 5 gigs of UT2004 without a CRC error, so I think I can assume that it fixed it.  I'll give credit to LucF.