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08/05/2005 at 09:31AM PDT, ID: 21517210
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6.6

MSN Messenger Error 81000306

Asked by HM2K in Miscellaneous Software

Tags: 81000306, error, msn, messenger

I recently got requested to upgrade MSN Messenger 7.? to the latest 7.0.0816

Since then, every time I attempt to sign into msn messenger I get the following error message:

"We were unable to sign you into MSN Messenger, possibly because of a problem with the service or with your Internet connection. Please make sure that you are connected to the Internet.  81000306"

I have looked up this error on google, most places suggest turning off the proxy and sock settings allowing only the tcp settings.

I go to Tools, Options, Connection, Then Advanced Settings, and untick all of them apart from TCP. Then under TCP I click "Test TCP Connection", which says: "Resolving the server name...
Connecting to the server...
Connected, verifying ability to send data now...
Success, you can connect to the MSN Messenger service."
So that is working.
I press OK, and OK again.

Back to the options menu, I click "Test Connection..."
"Please wait...", So I wait... for about 1 or 2 mins.
Then there is an error: "We were unable to troubleshoot your connection to the .NET Messenger service. There is possibly a problem with the service, your Internet connection, or your proxy settings. Please check your settings and make sure you are connected to the Internet."

I am infact definatly connected to the internet, via my router, and am using it to make this post.

One additional thing to note, I do have MSNPlus installed, however this shouldn't interfear.

I have no other firewall software apart from the default windows one, which should work anyway.

So now what are my options? Where do I go from here? How do I fix it? What is the solution to this problem?

Thanks.View the Solution FREE for 7 Days
[+][-]08/05/05 10:42 AM, ID: 14609852

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[+][-]08/05/05 11:19 AM, ID: 14610169

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[+][-]08/05/05 11:21 AM, ID: 14610182

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[+][-]08/05/05 11:27 AM, ID: 14610239

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[+][-]08/05/05 11:45 AM, ID: 14610401

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[+][-]09/01/05 05:00 AM, ID: 14801084

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About this solution

Zone: Miscellaneous Software
Tags: 81000306, error, msn, messenger
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Solution Provided By: modulo
Participating Experts: 5
Solution Grade: A
 
 
 
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