phatzo
asked on
Notepad C:/WINDOWS/system32/smss.exe error
Here is the deal,
I have an Inspiron 8000 Dell laptop, with a Pentium III processor with 256 MB of RAM, and Windows XP home edition. Today I tried to start notepad and it gave me this error: "The C:\WINDOWS\system32\smss.e
I have an Inspiron 8000 Dell laptop, with a Pentium III processor with 256 MB of RAM, and Windows XP home edition. Today I tried to start notepad and it gave me this error: "The C:\WINDOWS\system32\smss.e
Finally if no virus is found and once after you download Hijack this go to start run type SFC /SCANNOW and hit enter this will check for file corruption but only do this after you have ran housecall otherwise you could cause worse problems if you do this on top of an active virus
Hi!
Before you run HijackThis, download and run CWShredder, and let it fix all that it finds (you might have to run it in "safe" mode)
You can download CWShredder from the following:
http://www.merijn.org/files/cwshredder.zip
Or:
http://www.majorgeeks.com/downloadget.php?...6c5901960cc6e24
Then run HijackThis and post a log-file here, and we'll take a look at it.
The key is the HijackThis log-file - also, make sure you have the option "Show all files", including "system" and "hidden",
turned on.
Any problems - let us know!
Awaiting your response!
Good luck!
Before you run HijackThis, download and run CWShredder, and let it fix all that it finds (you might have to run it in "safe" mode)
You can download CWShredder from the following:
http://www.merijn.org/files/cwshredder.zip
Or:
http://www.majorgeeks.com/downloadget.php?...6c5901960cc6e24
Then run HijackThis and post a log-file here, and we'll take a look at it.
The key is the HijackThis log-file - also, make sure you have the option "Show all files", including "system" and "hidden",
turned on.
Any problems - let us know!
Awaiting your response!
Good luck!
ROSSFINGAL
DO YOU SEE THIS ABOVE ? you are repeating almost the same exact thing this is inconsiderate, it confuses the people we are trying to help, and it is riding on my shoulders. Please stop thank you.
Comment from briancassin
Date: 05/21/2004 10:52PM EDT
go to http://www.tomcoyote.com/HJT and download and run hijack this then post the log file up here so we can see what is running in the background,
DO YOU SEE THIS ABOVE ? you are repeating almost the same exact thing this is inconsiderate, it confuses the people we are trying to help, and it is riding on my shoulders. Please stop thank you.
Comment from briancassin
Date: 05/21/2004 10:52PM EDT
go to http://www.tomcoyote.com/HJT and download and run hijack this then post the log file up here so we can see what is running in the background,
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Comment from briancassin
Date: 05/21/2004 10:54PM EDT
Your Comment
Finally if no virus is found and once after you download Hijack this go to start run type SFC /SCANNOW and hit enter this will check for file corruption but only do this after you have ran housecall otherwise you could cause worse problems if you do this on top of an active virus
Date: 05/21/2004 10:54PM EDT
Your Comment
Finally if no virus is found and once after you download Hijack this go to start run type SFC /SCANNOW and hit enter this will check for file corruption but only do this after you have ran housecall otherwise you could cause worse problems if you do this on top of an active virus
Got it Brian..... I will read thru the comments more carefully..
SR
SR
I don't think this is a virus issue.
Running a confidance scan with another product, as recommended above, is always a good idea, as is keeping up with _all_ updates, including Windows, AV, applications...
having a smss.exe in your sys32 folder is normal and not an indication of a virus (in your windows folder is another story)
Chasing viruses in this instance will mostlikely not give results. I'd recommend the 'check for file corruption' options, again as recommended above.
hope this adds some confidance ;-)
acmp<><
Running a confidance scan with another product, as recommended above, is always a good idea, as is keeping up with _all_ updates, including Windows, AV, applications...
having a smss.exe in your sys32 folder is normal and not an indication of a virus (in your windows folder is another story)
Chasing viruses in this instance will mostlikely not give results. I'd recommend the 'check for file corruption' options, again as recommended above.
hope this adds some confidance ;-)
acmp<><
ASKER
sunray_2003 - your suggestion of searching my machince for notepad.exe worked and i found it but, when i tired to put it back into c:\windows\system32
it didn't do anything so i just changed the shortcut in tot startmenu to the location where i found notepad.exe which was c:\windows\notepad.exe. So thanx to all the people that helped and i am so sorry that i didn't get backt o u guys sooner it is just that i had finals to study for and stuff! Thanx again
it didn't do anything so i just changed the shortcut in tot startmenu to the location where i found notepad.exe which was c:\windows\notepad.exe. So thanx to all the people that helped and i am so sorry that i didn't get backt o u guys sooner it is just that i had finals to study for and stuff! Thanx again
go to http://housecall.trendmicro.com and run the online scan
if that does not come up with anything
then do the following
go to http://www.tomcoyote.com/HJT and download and run hijack this then post the log file up here so we can see what is running in the background,