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| Date | Points | Title | Activity Type | Status | Zone |
|---|---|---|---|---|---|
| 05/18/09 | 500 | SharePoint Services 3.0 sp2 | Comment | Open | Server Apps |
| 05/09/09 | 0 | Print Problem using JetDirect 1… | Comment | Deleted | HP Printers |
| 01/14/08 | 500 | Backup Failure | Comment | PAQ | Backup / Restore… |
| 11/21/07 | 500 | Unable to load Microsoft Busin… | Comment | PAQ:Forced | MS Software |
| 02/05/07 | 500 | Problem Viewing mail using PO… | Comment | PAQ | Exchange |
| 01/04/05 | 500 | Xerox WorkCentre XK35c co… | Comment | PAQ | Printers |