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03.06.2008 at 08:20AM PST, ID: 23220059
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Synchronization Times Out

Asked by TTCLIVE in ACT

Tags: ACT! Premium 2008 (EX)

I have a remote databse user trying to synchronize across a VPN connection. Whenever this one user tries to synch, he gets this error:

"Synchronization timed out. Please contact your administrator for assistance."

and these are the logs on the main database synch logs:

[ Info | 3/6/2008 8:59:13 AM ]Message: Synchronization started.
[ Info | 3/6/2008 8:59:13 AM ]Message: Server object created.
[ Info | 3/6/2008 8:59:15 AM ]Message: Checking if schema changes are available for sync.

What is weird is that they were synching just fine for about a week, the it just stopped working. I cannot think of that the problem is, and I HAVE TRIED DOING ALL OF THE DATABASE REBUILDS FROM ACTDIAG to no avail.

If I recreate the database, it synchs fine, then stops after a week or two again. I am stuck on this, any help would be great!! Oh Yeah... I have another user at the same location synching to a seperate database internally without any issues, so it looks like it's just on the one database or at the remote database in question. Start Free Trial
[+][-]03.06.2008 at 08:29AM PST, ID: 21061916

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[+][-]03.06.2008 at 03:42PM PST, ID: 21065945

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About this solution

Zone: ACT
Tags: ACT! Premium 2008 (EX)
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Solution Provided By: GLComputing
Participating Experts: 2
Solution Grade: A
 
 
[+][-]03.11.2008 at 08:38AM PDT, ID: 21096751

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[+][-]03.18.2008 at 11:23AM PDT, ID: 21154192

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[+][-]03.18.2008 at 07:35PM PDT, ID: 21158053

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[+][-]03.18.2008 at 08:21PM PDT, ID: 21158241

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[+][-]03.19.2008 at 07:00AM PDT, ID: 21161582

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[+][-]03.19.2008 at 07:07AM PDT, ID: 21161666

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[+][-]03.19.2008 at 07:24AM PDT, ID: 21161851

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[+][-]03.19.2008 at 07:31AM PDT, ID: 21161923

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[+][-]03.19.2008 at 07:35AM PDT, ID: 21161959

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