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7.8

ACT Software Internet Sync change server IP address

Asked by lew_stoner in ACT

My ISP has changed my static IP and now home users are unable to sync data through ACT Internet server sync.  Have a SBS2003 that has ACT 2007 V9 workgroup premium loaded.  Have IIS 6 setup and working.  My Sonicwall firewall is setup to allow port 80 to reach the server.  I can reach the webpage of the server using the new IP address.  I  can telnet to the IPaddress.  When clients try to sync they get a message "ACT is unable to connect to the sync server.  When I go to the Database - Sync Panel - Database - Sync Settings this lists the database name, database machine, etc.  it shows the old external IP address and not the new external IP address.  How or where do I change this?  All suggestions are greatly appreciated.  Thanks, Lew
[+][-]09/24/08 12:38 AM, ID: 22557573Expert Comment

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[+][-]09/24/08 06:29 AM, ID: 22559439Author Comment

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[+][-]09/24/08 07:56 PM, ID: 22565941Expert Comment

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[+][-]09/25/08 01:09 PM, ID: 22573384Author Comment

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[+][-]09/25/08 05:15 PM, ID: 22575230Expert Comment

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[+][-]10/07/08 08:27 AM, ID: 22660287Accepted Solution

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About this solution

Zone: ACT
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Solution Provided By: lew_stoner
Participating Experts: 1
Solution Grade: A
 
 
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