An Act! reseller/developer should be able to open up the database for you. If you Google something like "act 2009 software" they should be able to help.
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Username & Pwd to access ACT! database
An employee created an ACT! 9.0 database and has now left the company. I downloaded and installed a trial version of ACT! 11.0 and tried to open the database. It asks for username and password which I do not have. Is there anyway to get around this, so I can access this former employee's database, contacts, etc?
Thank you!
Linda
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Answers
I have successfully Changed the password of an Administrator user using standard SQL tools and then logging in as that user.
You are however correct in that you should never normally directly change the backend tables of Act! and should not import data directly. However this is a question of gaining access to the database rather than importing data.
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by: GLComputingPosted on 2008-12-18 at 21:27:11ID: 23210385
You need to try the options listed in this article - http://tinyurl.com/4qbvmy