The manufacture of the software sell an application to recover the SA password (Not sure if it is still available and if it is that any Jo Blogs can get it), however you may need to sign a disclaimer to get it that could potentially void your warranty.
It's still not advisable to write directly to the SQL database.
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by: GLComputingPosted on 2009-01-05 at 20:47:22ID: 23301956
If you try to write directly to the SQL database, you'll damage the database.
.au/main/5 7/1
If you need to write to the ACT! database externally, the correct way is to use the ACT! SDK.
If you're not a programmer, the easiest way is to use something like itImport - http://www.glcomputing.com