Question

Act 11 (2009) send email doesn't appear in history

Asked by: tblinc

Greetings,

I have this issue only on one computer using ACT! 11.

When the user send mail using ACT, the email doesn't appear in the Act history tab.

My act is configured to send mail using outlook 2003.

I re make the "installation Wizard" to configure outlook 2003 as the good email client. I'm able to send mail correctly using outlook 2003 in ACT but it doesn't show in my history

It didn't work.

Thank you,

Frank

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Asked On
2009-08-25 at 05:34:53ID24679572
Tags

ACT 11

,

sage

,

act 2009

,

CRM

Topics

ACT

,

CRM Software

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: rsquibbPosted on 2009-08-25 at 07:22:39ID: 25177885

 

by: GLComputingPosted on 2009-08-25 at 14:00:25ID: 25182211

That link is for received email, not sent.

You probably want to look at this:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=19948

 

by: tblincPosted on 2009-09-08 at 12:03:19ID: 31620120

thanks

20120131-EE-VQP-002

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