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Asked by sexygeek in ACT, Databases Miscellaneous
I have a customer who has been uing ACT! for years. He and his partner had been using the same databse together until 6 months ago but had to practice separately since then (basically their real estate related business went into the dumps for awhile). Now they'd like to merge the data from both databases (and add a third user). They both upgraded to ACT! 2010 and bought a third license. We tried the merge using the instructions available on the Sage site. It basically went well but, here and there, certain items (some groups - which they use a little strangely) disappeared. So we restored the database and are looking for another way to merge the data.
Both databases are structured exactly the same. Also, just so you know they actually merged, notes from both partners appeared where appropriate in recent clients.
So my question is: Would we get a different result by doing it as a synchronization or is it really just the same thing underneath. If I had to guess, I would think both processes boil down to MS SQL stored procedures. If they are just different ways of doing the same thing then we would be wasting our time.
Any ideas from you experts would be better than trial and error.
20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20080625
