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Act 11sent email doesn't attach in history

Asked by tblinc in ACT, CRM Software, Email Clients

Tags: Act 11, sage, act 2009, CRM

Greetings,

A few weeks ago I posted this


I have this issue only on one computer using ACT! 11.

When the user send mail using ACT, the email doesn't appear in the Act history tab.

My act is configured to send mail using outlook 2003.

I re make the "installation Wizard" to configure outlook 2003 as the good email client. I'm able to send mail correctly using outlook 2003 in ACT but it doesn't show in my history

It didn't work.

Also, I try this : http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=19948

It works for about 1-2 days and the same symptom come back

Thank you
Frank
 
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