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10/07/2009 at 10:53AM PDT, ID: 24793312 | Points: 30
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Sync problem with Act over Hamachi

Asked by pcinews in ACT

Tags: act sync hamachi

ACT! by Sage 2006 Version 8.0.2.82
Windows Small Business Server 2003

I am trying to set a sync up with three remote computers with Hamanchi and am running into the "failed to restore remote database" error. I followed the instructions in  KB 23333, then troubleshot this issue using KB 13657.

I was able to setup the remote database on a remote computer in the office (but not on the workgroup, no direct server access) using Hamanchi. But, a remote computer outside of the office gets the error message. The remote database has the IP address for the server set for the VPN address, and I made sure that 65100 is not blocked by SonicWall.

Restoring the remote database worked on one computer, so I know that the RDB file and the database on the server are in working order.

I found a similar post that suggested to try telnetting into port 65100 on localhost. I tried that, but it was unable to connect. What prompt should come up when trying to telnet to 65100 on localhost?

I also tried creating the sync on port 80, which didnt work either.

I have tried accessing the PAD directly over the VPN from the remote computer with an updated host IP of the Hamanchi IP address of the server. With that approach, I get the "unable to access database files" error.

Everything else is working correctly on Hamanchi, and KB 23333 states the ACT sync of Hamanchi should work.

Looking for some advice on how to proceed. Thanks in advance!
[+][-]10/07/09 11:14 PM, ID: 25522649

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[+][-]10/07/09 11:14 PM, ID: 25522652

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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